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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,843 ratings5,818 reviews
  1. 5 stars76% (4,422)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Apr 24, 2022
Chanel
1 out of 5 stars review

Crumbles up

Idk if it's a bad batch but this is the only toilet paper I use but lately, when I wipe, it's been curving up. Also, They skip squares with the logo on it. It feels much thinner than normal. I'm very disappointed for it to be so expensive but work cheaply. I just went and got Angel Soft for the first time and it's working better than the charmin( No crumbling)

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from The Charmin Team

We're sorry a loyal Charmin fan like you is feeling disappointed, Chanel, since our toilet paper goes through many quality checks to ensure it reaches you in the best possible condition and you can enjoy the go. We'd like to mention that the last change we made to our Ultra Soft was in February 2020, when we increased the softness. It may be helpful to know that there can be one of two causes for excessive lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. If you're dissatisfied with the amount of lint on our Ultra Soft, we recommend you give our Ultra Strong a try. We'll be sharing your feedback with the rest of our team, and we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 777-1410.

Jan 28, 2015
ashannok
5 out of 5 stars review

Charmin is the BEST

[This review was collected as part of a promotion.] Charmin Ultra soft is by far the best toilet paper out there. It is thicker, softer and tends to last longer per roll because you dont have the use as much. Since I have tried this I cannot go back to any other brand it just wont do. The quality also makes it alot easier when dealing with children and the potty. I received Charmin Ultra to try from Charmin.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 28, 2015
pammys65
5 out of 5 stars review

Softest Toilet Paper

[This review was collected as part of a promotion.] I liked the softness of the tissue when it was used. It was a little ruff to start the roll as it would only give me a sheet at a time, but after the initial start it was easy to get off as many pieces as I needed. I found that only using 3-4 sheets did the job, making the roll last longer.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 30, 2015
shadowrunbunny
5 out of 5 stars review

Best TP Ever!!

[This review was collected as part of a promotion.] I received a sample package of this toilet paper from Charmin and believe me, your booty will thank you for buying this toilet paper. It is soooo soft and thick. The four roll package I received lasted over two weeks - much longer than four rolls ever last in our house. Because it is so soft and thick, you will use less at each sitting. It may seem more expensive initially, but you will save money in the long run. Do yourself and your family a favor and don't miss out on this premium product. No other TP will be in my house.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Oct 3, 2019
rebird
2 out of 5 stars review

Smaller rolls, same price

The first of August 2019 I realized rolls were 1/4" narrower and the roll was much smaller although the length of the 'square' was 1/4" longer. I've used Charmin since Mr Wimpple was the spokesman. Can no longer find the Ultra Mega package I'm changing to Northern. Less expensive and more paper on a roll. So sad.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from The Charmin Team

We apologize for any confusion, in 2017 we started winding our Ultra Soft and Ultra Strong rolls tighter, which resulted in rolls with a smaller diameter than before. We appreciate you sticking with us for so long, and we'd like to regain your confidence! Please give us a call at (800) 777-1410.

Oct 31, 2019
MrBill
4 out of 5 stars review

Happy customer for 4 + decades

You have a loyal customer. I Will only buy Charmin. I even remember Mr Wippel. My biggest and only complaint is the smaller size that seems to be taking over ? I don't like it and it really cant be that much of a cost savings to the mfg. When are you going to make the sheets back to the original size? 4.5 x 4.2" size ?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 30, 2015
melissabc
5 out of 5 stars review

Charmin Ultra Soft

[This review was collected as part of a promotion.] I have always been a user of Charmin. I began using the Charmin Ultra Strong but had never tried the Ultra Soft. I was afraid I would lose the strength for softness. Boy was I WRONG! When I received my sample of Charmin Ultra Soft from the Charmin Company I placed a roll in our bathroom. My family is very particular when it comes to toilet tissue and normally reject new types and brands. I have not heard a single complaint! The Ultra Soft cleans as well as the Ultra Strong while providing a super soft feel. Charmin Ultra Soft provides the strength for having a clean bottom with a soft touch.I have always been a user of Charmin. I began using the Charmin Ultra Strong but had never tried the Ultra Soft. I was afraid I would lose the strength for softness. boy was I WRONG! When I received my sample of Charmin Ultra Soft from the Charmin company I place a roll in our bathroom. My family is very preticular

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 22, 2015
olivehawk
5 out of 5 stars review

Soft and comfortable

[This review was collected as part of a promotion.] Just love this new bathroom paper. It's strong and very soft. Not flimsy like some of the other brands. These rolls seem to have more paper on them as they last a longer time than my usual rolls which means I don't have to change them as often .... a big plus.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 21, 2015
rahmig2004
5 out of 5 stars review

Charmin Extra Soft is EXTRA SOFT!

[This review was collected as part of a promotion.] I absolutely love this TP! First of all the rolls are HUGE so there is a bunch of toilet paper there. I usually go through about 3-4 rolls per week with my previous brand (Angel Soft) and with Charmin I have been on the same two rolls (one in each bathroom) for over a week now! Less is really more when it comes to Charmin. You don't have to wrap it around your hand 12 times to get the protection you're wanting if you know what I mean. Then there is the softness. It is like wiping with feathers. It is extremely soft and comfortable to use. I am definitely going to make the switch to Charmin. It is worth the extra money because it actually lasts longer so in a way you are saving money AND getting better quality all in one!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 11, 2017
MARYDEAN88
5 out of 5 stars review

the only brand

[This review was collected as part of a promotion.] My household is very picky on what toilet paper I buy. It has been voted that Charmin is the only brand for us. Soft and strong are perfect. No one is left uncomfortable, it lasts long and it is a great price!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450