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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 1,551-1,560 of 5,817 reviews
Feb 14, 2017
redhedregi
5 out of 5 stars review

The Roll Actually Lasts!

[This review was collected as part of a promotion.] Because Charmin Ultra Soft is 75% more absorbent, the roll lasts much longer than other leading brands. With my husband (typical male), I find that I'm often putting out a new roll, with Charmin Ultra Soft, it's usually every couple of days, versus the normal daily roll.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 21, 2015
orchidoflife
5 out of 5 stars review

Charmin Ultra Soft - soft butt strong!

[This review was collected as part of a promotion.] Charmin Ultra Soft toilet paper is the name you want by your commode! Be sure to give those other brands a "swirly." Once I received my Charmin sample, I immediately began to…well…SAMPLE it. Charmin Ultra Soft pampers you with super-softness. No scratchy sandpaper feeling on your delicate parts. The quilted, 2-ply thickness makes it strong and reliable. After all, when you're on the throne, you want reliable, right?? Nothing worse than toilet paper not doing its job! And, you can truly use less-per-wipe than the leading brands. No wad-jobs necessary. So, next time you reach for the roll - make it Charmin Ultra Soft!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Nov 22, 2023
Sam2023
1 out of 5 stars review

SMOOTH & TEAR-IBLE. It looks like my cat shredded it. Oh, that's right, I don't have a cat.

What have you done? Why did you mess with perfection? “Smooth Tear?” It's a far cry from “smooth” but you got the “tear” right. You may consider, “Shred and Tear”. It looks like my cat shredded it…oh, that's right, I don't have a cat. You had it right with a straight cut. Please discontinue your “Smooth Tear-ible”

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Customer Care

Thank you for your review. We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you have anything else to share, please give us a call at (800) 777-1410.

Jun 4, 2017
Jjma
5 out of 5 stars review

Softness

[This review was collected as part of a promotion.] This by far the softest tissue I have ever used. Definitely less waddling. Cleans very well. Less waste, which saves you money in the long run. Extra strong less tearing, no rolling of tissue. So there is no residue, or left behind tissue.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 17, 2015
norma1966
5 out of 5 stars review

Charmin ultra soft

[This review was collected as part of a promotion.] I used Charmin ultra soft toilet on my tush , I loved that its so soft and works really great. Doesn't leave behind any little pieces like some other brands do. I will continue to buy Charmin Ultra soft toilet paper.I received my free sample from Charmin ultra soft Thanks for the free sample !!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jul 30, 2015
Anonymous
5 out of 5 stars review

Soft and Absorbant

[This review was collected as part of a promotion.] I am loving the softness of the Charmin toilet tissue that Charmin sent me. I am having to adjust to using less because it is so thick. The huge roll is also great because that means less changing the roll!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jul 13, 2020
Uncharmed
1 out of 5 stars review

DECREASE in width 3.9inches (from 4.5 inches)

Our family's been loyal customers for many years. Ultra Soft - Mega rolls have been our sole product in home and vacation home. During Covid19 - a shortage of toilet paper caused us to look everywhere for our Charmin UltraSoft - mega rolls. One day, after searching all day, my husband came home pleased with his find. As soon as I saw the package, I knew right away something was not right. Sure enough, the width of the rolls had changed. Instead of the original 4.5 inches in width - they are now 3.9 inches! What a disappointment - as we felt cheated and taken advantage of - especially in time of need! Recently, I ordered two 30-rolls package on line that was listed as 4.5 inches x 4.2 inches. Instead, I received to 30-roll packages of 3.9 inches x 4.2 inches. It's disappointing. I do not like the smaller width size paper, and the roll looks ridiculous on the toilet paper holder.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Charmin

We truly appreciate you and your family's loyalty as we care about your satisfaction. Please know we're committed to being your #1 wipes in your home and vacation home, so it's nice to hear your husband found us, though we're very sad your favorite roll wasn't as expected. The width of our Ultra Soft indeed is 3.92 x 4.0 since 2017, however, this allowed us to improve the flexibility for a comfortable go, so you change the roll less often. We offer our Jumbo Roll providing a wider sheet of 4.5 x 4.0" and 221 sheets per roll. We assure you we have many processes in place to only give you the best, so we'll be sure to let our team know about this. In the meantime, we'd love to learn more, and help, so please give us a call at (800) 777-1410 to help you all wipe with confidence again.

Feb 2, 2015
IndieBear
5 out of 5 stars review

Super Soft Tissue

[This review was collected as part of a promotion.] I received Charmin Ultra Soft Mega Roll toilet paper. This toilet paper is super soft. It does not rip and tear easily like other brands. It lasts a lot longer and is more durable. I would definitely buy again because you use much less than other brands and it takes longer to go through the roll. It gets the job done without sticking around where you don't want it sticking around!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
Maicee01
5 out of 5 stars review

Who Doesn't Deserve Charmin Ulta Soft

[This review was collected as part of a promotion.] I received my sample of Charmin Ultra Soft just two days ago. Amazing! As soon as my fingers grabbed the package out of the box, I knew this was not your ordinary toilet paper. I immediately took delivered it to the master bathroom as this was too good to share. After some deep thought with my Charmin in hand, I decided that my kiddos deserve this softness! I can assure you that your little ones will no longer have a fear of toilet paper. A little goes a long ways! :-)

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
bav2561
5 out of 5 stars review

Soft yet strong

[This review was collected as part of a promotion.] I just started using a couple days ago, but I really like it. Charmin did not used to be very strong. My husband used to refuse to use Charmin because his fingers went through the paper. He hasn't used this yet, but I don't think it will be a problem. I am not going to tell him what kind it is until he uses it a few times. We'll see.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450