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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 1,321-1,330 of 5,817 reviews
Oct 21, 2013
JFish
1 out of 5 stars review

Disgusting

I recently purchased Charmin Ultra Soft after a few weeks of using a competitors brand. I noticed multiple rolls of the toilet paper in the package I purchased had brown stains on it!!! Disgusting!! Every 3rd square had to be thrown away and this was on multiple rolls. I wish I still had my receipt to get my money back. GROSS! I will not be purchasing from Charmin for a long long time. Where is the quality control?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 26, 2015
pmellow
5 out of 5 stars review

super soft

[This review was collected as part of a promotion.] I've been using Charmin for about as long as I can remember but this package of Charmin seemed to be even more soft than I have ever experienced before. This product is super soft, thick, and luxurious!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Feb 17, 2015
budsky
5 out of 5 stars review

Love the tush cush!

[This review was collected as part of a promotion.] Charmin is the softest tissue out there! I use less because it absorbs, does a really good job of taking care of business. I use to use a popular brand and I think know I'll be sticking to Charmin full time. Charmin was gracious enough to send me a 4 pack and of course, I removed my old roll and replaced it with my first roll of Charmin. It was a larger size and I thought maybe it wouldn't fit my holder but it fit perfect! This product is so soft!Occasionally I need to blow my nose and I grab a little and blow away. No roughness on my sensitive nose! I see the cute commercials with the bears on tv and know I understand why. Would I buy it again,of course, and have bought a big pack since I have 3 bathrooms in my house. Every room has it's own pack of Charmin now.The 2 ply really does a fantastic job of doing what you need to do when you got to go. Charmin is number one in my book and my "bare" loves it!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
mestraca
5 out of 5 stars review

The softest tissue ever, Charmin Ultra Soft Mega

[This review was collected as part of a promotion.] I received a 4 pack of Charmin Ultra Soft Mega roll from Charmin to try. This is the softest and strongest toilet tissue I have used bar none. When using this product you can use less because it is such a strong tissue and wont fall apart or rip when using. I don't normally pay attention to how much tissue I use but I noticed I don't use half as much of Charmin Ultra Soft as I use when I use another brand of tissue. I highly recommend this product to everyone who hates wiping and the tissue falling apart leaving your hands a mess. Wont happen here!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 26, 2015
jblrousseau
5 out of 5 stars review

Super soft for sensitive skin!

[This review was collected as part of a promotion.] It is always exciting to receive free things in the mail, so I was thrilled when Charmin sent me a pack of their Ultra Soft toilet paper to try! Living with a family of 4, with one of them being special needs, our budget is always tight. Needless to say, toilet paper has not been one of our priorities, so we have usually gone with whatever was on sale or cheapest. When the Charmin Ultra Soft came in the mail, I was so excited to try it out and see what the family thought! When I first opened the package I was surprised to see how large the roll was! It was at least twice the size of a regular roll of toilet paper. One thing I have noticed with other brands is that they tear so easily when wiping. With the Charmin I immediately noticed that it did not tear at all! I also noticed I was not having to use as much as I did with the other brands. My 8 year old daughter also noticed that it wasn't tearing for her, and she also was not having to use as much, which meant she was no longer stopping up the toilet with toilet paper! This was a regular occurrence with her before the switch! My 5 year old son is special needs, and still has trouble wiping, and would sometimes cry or say ouch whenever someone else would wipe him. Let me tell you he LOVES the Charmin! He does not fuss with it at all since it is so soft! I have to say, after trying Charmin Ultra Soft I am a believer! Toilet paper will now become a priority in this house! No more other brands! We are a Charmin family all the way!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 21, 2015
ssullivan1001
5 out of 5 stars review

Charmin Ultra Soft Lives Up To Its Name

[This review was collected as part of a promotion.] I typically think that toilet paper is toilet paper. However, when I tried this I changed my mind. It truly is soft yet strong. I liked that I could use less, and the rolls were large. I will definitely be switching-this is my new brand!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
Cbaptiste25
5 out of 5 stars review

Charmin Utra Soft is the best

[This review was collected as part of a promotion.] This tissue is extremely soft, very good quality! Does not fall apart in your hands. Flushes well, no clogging!!! No need to reach for the plunger lol. So when you are out looking for great quality toilet tissue, do not hesitate to grab, Charmin Ultra Soft. You will be completely satisfied with this buy! It's not tough on the skin, it's extra soft and gets the required job done.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
Harrio
5 out of 5 stars review

Mrs. Dotson

[This review was collected as part of a promotion.] Charmin Ultra soft toilet tissue is thick, soft, & absorbent. Therefore, you don't have to use as much which makes it a great value for your money. It is kind to your tush not like the scratchy bargain brands that you have to use 3 times as much because they are single ply. Therefore, they aren't a bargain after all! Charmin is the best!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Feb 20, 2015
RStockdale
5 out of 5 stars review

Premium Toilet Paper

[This review was collected as part of a promotion.] I very much like Charmin Ultra Soft. I trust Charmin to always have great products and this is no exception. Although I have to admit that I like Charmin Ultra Strong the best, this comes in at a close second. It is soft and thick so I don't have to use a lot to do the job. I also like having the extra big Mega Rolls. I have Overactive Bladder, and so I use a lot of toilet paper. My only complaint is that sometimes, it doesn't tear properly at the perforations, which is annoying to me, but not a deal-breaker. I don't seem to have that problem with the Ultra Strong.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 2, 2022
anonymous
2 out of 5 stars review

Quality steadily goes down but prices to up

The quality of Charmin Ultra Soft has decreased dramatically over the past three years. The size has become smaller (width and thickness) so that the package contains less. Even worse is that the term "ultra soft" no longer describes this tissue. It is on a par with a "bargain" brand I avoid; however, the other brand costs much less than Charmin. When customers call them on the degradation of the product, the company that makes Charmin lies. . If I'm going to buy lesser quality, it will be at a lesser price. I'm through with Charmin.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
reply from TheCharminTeam

We're sorry a loyal Charmin fan like you feels this way, Johnny. We can assure you that our toilet paper goes through many quality checks to ensure that it reaches you in the best possible condition. We do value feedback such as this, and we'll be sure to pass your comments along to the rest of our team. We'd like to mention that last change we made to our Ultra Soft was in February 2020, when we increased the softness. We also haven't many any changes to the width of our rolls. We'd be happy to learn more about your experience, so please give us a call at (800) 777-1410 when you have a moment.