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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,843 ratings5,818 reviews
  1. 5 stars76% (4,422)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 1,221-1,230 of 5,818 reviews
Jan 29, 2019
mkzemo
3 out of 5 stars review

How much smaller can they go

from my last purchase to the most recent, the roll has gotten so small I feel like my hands are to big to hold the tissue. One mega roll last a day and a half and there is only 2 people in our household. Really how much smaller can they go. It's time for an alternative.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Feb 14, 2015
Plkreimer
5 out of 5 stars review

Charmin is amazing

[This review was collected as part of a promotion.] i was so happy to receive my package of Ultra Soft Charmin. It is just that ultra soft! I couldn't wait to tell my family especially my dad who has hemorrhoid problems. I assured him I felt this would be soft enough not to irritate him. He was reluctant of course, but he tried it and LOVED it. Thank you so much Charmin Ultra Lite.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 19, 2015
rvilleagent
5 out of 5 stars review

Soft, Sturdy, Septic Safe!

[This review was collected as part of a promotion.] Much softer than what I usually buy.Much thicker than what I usually buy. Family (55, 25, 23) all LOVE it. BUT - I am a bit concerned about the septic safe bullet point, time will tell on that. I know years ago I had problems with the softer-thicker TP clogging up the toilet. I've also got to check out the price, I always though the nicer TP was way more money. More to follow!

Review from charmin.com
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Jan 26, 2015
Kelly1978
4 out of 5 stars review

Charmin Ultra Soft Review

[This review was collected as part of a promotion.] Before receiving this product, I've used Charmin from time to time but have not used it in awhile. I tried the Charmin Ultra Soft and have to admit that it is very soft and thicker than the average roll of toilet paper. Which means that I use less sheets than I normally would. The rolls are huge and I like that I do not have to change the roll as often on the toilet paper holder. Charmin is my favorite toilet paper but will admit that I buy other brands due to prices. If I find a good sale with a coupon, Charmin is my first choice!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 27, 2015
Nenikkieh
4 out of 5 stars review

wondrously plush

[This review was collected as part of a promotion.] i loved this toilet paper; so much better than the brand i have been currently using. i only had to use 1/3 of the toilet paper! it is very soft and thick, a very luxurious feeling for my tush. ;) so glad i got this to sample because im so ready to make the switch!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 30, 2014
CRD95
1 out of 5 stars review

So disappointed

The size has been reduced by half an inch and the total product from 250.5 sq ft to 214 sq ft. Who do you think you are fooling?? We've been product users for years. So disappointed in this product change. Still soft but less product. Bring back the old size if you want to keep your old customers.

Review from charmin.com
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reply from CR

We know that with the new upgrades, our rolls may fit a little differently on your TP holder. We hope that you’ll find the quality of our TP has only improved. We hope that you’ll continue to choose us and keep us on your TP holder.

Feb 16, 2015
shop01
5 out of 5 stars review

Terrific Toilet Paper

[This review was collected as part of a promotion.] I thought the Charmin was the best TP I used in a long time. I will buy this next time in grocery store. So soft on my bottom & lady parts. As the slogan says -- Enjoy the Go -- was so correct. Plus, the week was Charmin arrived I had a cold with a runny nose & the paper felt so so so good on my very sore nose. Thank you for a wonderful product.

Review from charmin.com
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Mar 15, 2025
Deb573S
1 out of 5 stars review

Do not like the new changes to this product.

I really like your toilet paper. I really do not like the new wavy tearing system. It does not work. Not only does it not work, it creates more toilet paper dust and leaves little pieces that get stuck on my netherregoins. I would really find it helpful if you would go back to the straight line perforations. In the meantime, I will be buying another brand.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Customer Care

We appreciate you reaching out about this, Deb. We want to roll out smoothly, and this is why we updated Charmin Ultra Soft to roll out a bit differently. Our Smooth Tear was intentionally designed for how people actually dispense. Although people do dispense all different ways, they typically are not pulling straight down on the sheet, but multi-directionally at an angle. The angled perforations are now aligned with the angled dispensing direction, which results in needing less force to dispense the sheet, vs dispensing the straight-edged sheet. We're very sorry that this isn't what you experienced when using our smooth tear perforation. Rolling out our best is important to us, which is why we have multiple strict quality controls in place. Charmin Ultra Strong is still a great option if you'd like the traditional perforation, and we also have a softer version with lotion called Charmin Ultra Gentle available as well. We'd really like to see how we can help further, and get you back to enjoying the go, while also dispensing with ease. Please call us at 1-800-777-1410, so we can help further.

Jan 20, 2015
vamtastic
5 out of 5 stars review

Best toilet paper ever

[This review was collected as part of a promotion.] This has got to be the best toilet paper I've ever used. It's soft yet sturdy enough it does not fall apart when being used. The folks at Charmin got it right with the Ultra Soft toilet paper! I highly recommend it.

Review from charmin.com
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Jul 5, 2017
LizM
5 out of 5 stars review

Really is Ultra Soft!

[This review was collected as part of a promotion.] I currently purchase Charmin Ultra Soft. Before using the product I did compare the new rolls to what I currently purchase. Size: The new mega rolls were the same width as the current product, but the rolls themselves were not as big making them easier to fit on a wall toliet paper roll holder. I'm assuming they may have less sheets per roll. Texture: When comparing softness the new Charmin UltraSoft was noticeably softer than the existing Charmin which I still consider to be very soft. In my opinion, Charmin Ultra Soft is the softest toliet paper on the market. Strength: I think the strength is better than most, but I'm not sure it beats Charmin Ultra Strong. I didn't notice a difference in strength between the existing product & the new product. Overall, I do notice a difference & improvement. Charmin UltraSoft continues to be my favorite toliet paper product on the market:

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450