We bought this printer because our old one when down after working for over 10 years. Then we bought the (JAM MASTER). The bad part is we rarely use this printer because you'll spend 20 minutes trying to clear feeder errors which is frustrating and wasteful on paper. I bought the top-of-the-line Hammermill premium 99.99% jam-free paper. Ha, I guess we are the 00.01% that will JAM. I am ready to call Uber and let them deliver this thing to the front steps of their Head Quarters! Please DO NOT WASTE TIME with a wolf in sheep's clothing.

DO NOT BUY THIS PRINTER In order to use it, you will often need to update the firmware and it is always a hassle doing that as you have to jump through hoops troubleshooting. It is different every time. I really hate this piece of junk!! The only reason I have this working is because I'm stubborn am willing to spend hours to make it work. At this point I just want to buy a new printer.

I had the MF731cdw for about a year (just as the warranty expired) before it started screwing up with streaks, etc. I thought I would give Canon a second chance and bought the MF644. I printed 2 pages successfully then wanted to try the manual feed. The paper was pulled into the printer and apparently jammed. I opened the back and pulled out the paper tray but the paper was nowhere to be found.There was no way to get the paper out. Canon did some serious downgrades between the 731 and 644 model. The price point for both models was about the same. 1. The manual feed (besides jamming) won't let you put in more than 1 sheet at a time and you can't control the fuser/heater to account for thicker paper such as card-stock, labels, etc. 2. You can't pull out the toner tray until Canon says it's time to replace the toner. I assume there's a locking mechanism that is released at that point. BTW that's also a good way to get better access to help remove paper jams. 3. I also don't like the automatic toner replacement service as the default setting. I'll get my money back from Best Buy but these design changes have ruled out getting another Canon printer.

I bought this printer to replace our 10 year old Canon imageclass. It prints fast, it was easily installed, easily connects to wireless devices and enjoyed the scanning features. HOWEVER, IT GOES THROUGH TONER WAY TO FAST. We are a small business and have had this printer 6 months max and we have already used 3 high efficiency black toner cartridges. I'm going to replace this printer because it's too expensive to keep in operation.

Just got the printer and set it up in relatively short time. Tried printing one page and scanning a page. Everything works so far, and it connected wirelessly to my network. I just had this long white plastic piece left over that I cannot figure out. I have no idea what it is for or where it goes.Maybe some day, I will figure it out. But it seems to work without it.

We've had this printer just over a year and it has been the workhorse of a small SOHO network with three computers accessing it for printing and scanning. I've had printers before that I have wanted to throw out the window and frankly was holding my breath with this one. I can finally exhale. After 13 months having gone through the starter cartridges and 30% into the new ones, I can attest to at least our experience that this is dependable and output (both scan and print) are of good quality. If I had one gripe, it may be that the software is a bit less elegant than it could be, but that was overcome with a small learning curve (for example, using the ADF to make double sided copies can be done from the touch screen - but making double-sided SCANS has to be done from the software - go figure). I give this 5 stars easily because while the learning curve is a one-and-done thing, the quality endures.

My wife and I got this printer at the start of remote work due to COVID. My job requires that I print several hundred pages per week, so we knew our old inkjet wasn't going to cut it. The MFC644 has been outstanding so far, producing excellent output at a much better speed than any inkjet. My only complaint is with the scanning function, which, as other have noted, seems rooted in 1996 tech. Wireless scanning is simply a lost cause, so I'm stuck shuttling back and forth with a thumb drive. Since the printer excels at its main function (printing) I can live with this relatively minor flaw, but wireless scanning would complete the package. Overall, two months in and we're very pleased with the printer. Hopefully it will strengthen my argument to work from home forever!

Ordered online and received printer today. So easy to setup. I connected wirelessly to my home router, was immediately able to print from Samsung laptop and iphone without downloading any software. Print quality is great! I originally wrote this review on the MF642cdw in error. I have the MF644cds model and love it!

It seems Canon has produced a printer of such poor quality that it should have it's own classification in the Product Hall of Shame. Nothing works easily and print quality is terrible. If you are considering this printer ... save yourself nothing but headaches and heartaches, do not buy it!

I had high hopes for this printer, however, I'm about to return it because of a paper feed error that prevents the printer from working. Out of about 10 attempts, I only was able to successfully print one document within the first week of having it. UX of touch screen leaves something to be desired too. Errors are cryptic and don't leave user with any solutions for fixing. All around bad product. Do not purchase.