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Member ratings & reviews for
HLM HEAVY MAYO GAL 1 GALLON
4.4 out of 5 stars
stars4,533 ratings4,531 reviews
  1. 5 stars78% (3,515)
  2. 4 stars8% (365)
  3. 3 stars3% (118)
  4. 2 stars3% (125)
  5. 1 star9% (410)

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Showing 181-190 of 4,531 reviews
Jan 9, 2025
Former Hellmanns fan
1 out of 5 stars review

New formula is ATROCIOUS!

The only mayonnaise I have ever used or liked was Hellmann's. Now, WHAT HAVE YOU DONE TO IT?? It's so different, it tastes terrible and the texture is horrible! I will either find a different mayonnaise to buy now or I will do without it entirely. Please. If you value your customers AT ALL, go back to your original ingredients and recipe! If you're using soy, Stop. If you're using something else that's different, stop. Your new formula is useless.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Support

We're sorry to hear about your disappointment with our Real Mayonnaise. Please contact our Consumer Services team at consumer.services@unilever.com with your contact details and the ref id: 49790546 so we can gather more information and assist you in resolving this matter.

Nov 21, 2018
1Linda
3 out of 5 stars review

Not as good as it used to be

I have been using Hellman's Mayonnaise for over 40 years. Absolutely wouldn't use anything else but the last two or three jars just don't taste the same. I don't know what Hellman's changed but it is definitely for the worst. I would have given Hellman's Real Mayonnaise 10 stars out of 5 before this happened. I gave it a 3 just on the hopes that Hellman's will change it back to the way it was. If they don't I won't have any choice but to try another brand. I sure do dread it but why buy something that doesn't taste good. Money is too hard to get. I used to always tell my friends; "don't buy anything but Hellman's if you want to get the recipe to come out right". Now I'm afraid to tell them that anymore. It's a shame.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Services

Thank you for taking the time to reach out to us regarding your recent mayonnaise purchases. We are so sorry to hear the taste did not meet your standards. We're happy to tell you that we have not changed the recipe for our Real Mayonnaise in almost a decade. We understand that you’ve come to expect high quality, great taste, and texture and we'd like to gather more information. Please reach out to our Consumer Services team at (800) 418-3275. We look forward to your call!

Nov 9, 2023
Tom From MD
1 out of 5 stars review

Why is your Mayo Grey now? Is it nolonger REAL?

Hi: I have been using Hellmans Mayonaise for decades. It WAS the best! What in the world have you done to it? Why does it sudenly look grey and have a big dark grey bottom in the jar? I thouight this was real mayonaise? I am afraid to eat it since it looks like it turned before packaging. Unfortuantley, until you fix this, I am switching brands. Please bring my mayonaise back!

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
Nov 25, 2014
Mary55
1 out of 5 stars review

Plastic Containers - bad taste

The last two containers of Hellman's came in plastic containers. I don't know if it is the plastic giving Hellman's the bad taste or not but something is wrong. I have now decided to try another brand because I can't take the taste anymore. What used to be my favorite is now on the naughty list.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Services

We would love to speak further and invite you to contact us at consumer.services@unilever.com or call 800-671-6025.

Feb 29, 2024
Divemom
3 out of 5 stars review

Thinner

Why have you made the mayo thinner? It's much harder to use it in recipes and it isn't as good. Please go back to the last recipe before the change. The price is crazy too. I understood when the egg prices were do high, but egg prices have dropped, but your price hasn't. Not as good and more expensive.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Hellmann's Consumer Services

Thanks for sharing your thoughts on our Real Mayonnaise. We're sorry to hear the texture is thinner than expected, and we'd like the chance to learn more. Please reach out to us at consumer.services@unilever.com with ref. ID: 46646300. Our team hopes to connect with you again.

Jan 20, 2024
OSuzanna
1 out of 5 stars review

You changed the recipe :(

After 50 years you changed the recipe. Why did you think we wouldn't notice? That is such an insult to people like me who've been a loyal consumer for all of our lives. You didn't just change the recipe a little bit, you changed it a lot. It's awful. Today I made the same seven layer salad that I have made for my friend's birthday for the past 10 years and it tastes horrible. And don't tell me I added too much sugar or whatever because I only use a layer of straight Hellman's REAL Mayonnaise. At least when Coca-Cola introduced new Coke, they told us so, admitted their mistake and went back to the OG formula. But you just tried change it and think we wouldn't notice. What an insult to the consumer. "Cage free?" Do you really think anybody believes that? It's time to fire the new product developers and marketing team who thought this was a good idea.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Support

Thanks for reaching out. Our Real Mayonnaise has not had any formula change. We're sorry to hear you were disappointed in the taste of it. We appreciate feedback like yours, as it helps us improve our products - please connect with our team directly at consumer.services@unilever.com, and share ref ID: 46240254, so we can ask a few questions. We look forward to hearing back from you!

Feb 3, 2015
asp1
1 out of 5 stars review

changes to the recipe

I have always used only Hellmans but the last 3 jars I have purchased have not been the same at all. It is thinner and no where near as tasty as it used to be. Since the change I am going to try another brand and I never thought I would ever switch from Hellmans.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Services

Please contact Hellman's at Consumer.Services@Unilever.com or call 800 671-6025 so we may learn more about your taste experience. Thank you.

Feb 17, 2024
BomberDad97
1 out of 5 stars review

Inedible

The Mayo has changed and it's disgusting. It almost taste like miracle whip and it's really runny. I have been using Hellmann's mayonnaise for 40 years and I thought I got a bad jar so I went to four different grocery stores to buy four different jars. Each one was equally inedible. I don't know what they did to change but I am moving on. They say they didn't change the formula, but something is dramatically different for the worse.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
Jun 28, 2016
NonaRosie
1 out of 5 stars review

What changed in the mayonnaise?

I have been a loyal fan of hellman's mayonnaise sine my childhood days growin up in Pennsylvania. We NEVER used an other product. But, I have noticed the texture becomes thinner, more like creamed soup after it is opened an in the refrigerator . I have thrown out the last two BIG jars I purchased, I am so disappointed, please make it like you used to.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Consumer Services

Thank you for sharing your feedback. Please contact our team at Consumer.Services@Unilever.com so we can learn more about your experience. Thank you!

Nov 26, 2023
chuck07860
1 out of 5 stars review

I just can't eat this anymore

Over the last year I noticed that I can no longer eat your mayo. I have opened a number of jars and I just don't like the taste anymore. I used to love mayo and only ever bought hellmanns. Now I am fine with the packets I get at the burger places, but when I use it out of the jar the taste I used to like isn't there anymore. Did something change or did my taste change? Is my body telling me not to eat it anymore? I have not tried another brand yet because I can't afford to throw out food.

Review from hellmanns.com
Helpful?3MHT1URFP1OO15303509170
reply from Hellmann's Consumer Services

Thanks for reaching out. From time to time we may change the formulations of our products. The intent of these changes is to continually improve our products as well as providing the best quality products possible. We are sorry you were disappointed, and we will certainly report your comments to our team.