Richness guaranteed with Swiss Miss! Negative point - pods don't drain completely! Not sure if it's the coffeemakers' fault or the pod. Brewed it's mildly chocolate - have to remove pod and open to get rest of chocolate into cup - a pain in the butt honestly!

My daughter loves Swiss miss. She was excited to have her hot chocolate made in a coffee machine. She loved the taste.

Love making a cup of hot chocolate anytime I want one. Takes no time and nothing but the cup to wash. Always have some in my cupboard especially now with the weather getting cold.

So delicious, I use the strong setting & 10 oz Perfect,Top mug with nice dollop of whipped cream.Even though I live in Florida, I do enjoy my Hot Cocoa year round !! You do have to rinse the Pod dispenser as the Hot Cocoa does leave a residue.

Easy and excellent product. We love it.

I always used the Keurig for hot water to mix the cocoa packet, but my husband bought me a box of the KCups and I won't go back. It's less work and tastes better! Hint: do a six oz setting for the best flavor. I make a measuring cup of three six oz cups for my husband and I to have in our gigantic cocoa mugs.

The hot chocolate taste from this pod is very is mild so I had to set my Keurig machine to "level 6" water setting. If I used 8 or 10 (like I do with coffee pods), the drink is far too watery. Also, the chocolate "drips" are tough to clean. They "bake on" quickly so you have scrub the Keurig tray right away when it drips (as well as your counter and your floor).

Not your hot chocolate from the packet. I found I have to brew this with 6oz water and it's still weak. It also has an odd after taste like a sugar substitute.

They do not taste like chocolate at all, they are simply brutally sweet.

These K-Cup Pods do NOT work in my Keurig machine. Approximately 2-3 seconds after it begins to brew, the machine stops. When I open the top, there is liquid that is draining into my cup. This happened before many months ago and I just figured I got a “bad batch” or that there was a “glitch”. I decided to order it again and it's doing the same thing. I have been using Keurig K-Cup coffee pods for many years from many manufacturers and have never had a problem. It only happens with the CAFE Escapes Carmel brand and the Swiss Miss Milk Chocolate HOT COCOA. Big waste of money!!