Hi there. We're sorry to hear that you had trouble with our Press N Seal. This isn't something that we'd expect and we'd love to help. So that we can learn more, please call us at 800-835-4523. Please be sure to provide this reference number when you call: 171023-000790. We're looking forward to hearing from you soon!

Hi, Sheri. We're sorry to hear that our packaging came apart. This isn't something that we'd expect and we'd love to help. So that we can learn more, please call us at 800-835-4523. Please be sure to provide this reference number when you call: 190102-000658. We're looking forward to hearing from you soon.

Thanks for sharing your honest feedback about our Press'n Seal. While we're pleased to hear you enjoy our product, we're sorry the cutter bar failed to work the way it should and came off the packaging. So we may better assist, please reach out to us at 800-835-4523 and mention reference number 240312-000815. Hope to hear from you soon.