I do like the Charmin ultra, however I've been buying the double roll so I don't have to change the toilet paper as often....it has gotten smaller and the price went up. As I understand all prices are increasing I would have rather seen the same big roll but in a 9 pack instead of a smaller roll to keep the 12 pack.

Like so many others, I have used this product for years, but have been so disappointed in the changes of late, I will no longer use it! Not only is it narrower by far than it used to be, but it is thinner and less effective. I read others say they use it to blow their noses, but I wouldn't use the one being put out now, it tears too easily. And no longer is it what I would consider "quality"! You lost another faithful customer!

I have been using Charmin for years and now you have so many different products, strong, soft etc. it gets confusing sometimes. The last purchase of Charmin was a total disappointment. 1/2 in narrower and not as soft. Same price but not same quality. Not good!

Charmin Ultra Strong has always been the choice for my family...but since the rolls have been made smaller I have decided to start buying a different brand! This is ridiculous that you thought the consumers wouldn't notice...I hope others do the same and quit purchasing Charmin and maybe that will be a wake up call.

We have using Charmin tissues for a long time. Now I have a real complaint. The rolls must have bypassed quality control. The paper has not been perforated completely. Most holes along the are missing. ( About 50%) The first roll pulled out had two large holes punched in (the size of thumb). We thougth this was odd. They were not visible from the outside.

This is by far the best type & brand on the market! Here is an idea .... I posted on Face Book how I will use only this brand of tp for when I get really bad colds to blow my nose with. You wouldn't believe the feedback I got from my friends who do the exact same thing! Please make an Ultimate Cold Tissue out of this same paper, in the form of a paper hankie! No blow-thru's or raw noses will occur with this type of paper & most facial tissues hold perfume's in them which makes no since. Hubby thought I was nuts when I was walking around with a roll of your tp from a cold I caught 4 weeks ago; until he caught the same cold, then he understood why I use it! Please, Oh! Please! Do us all a favor & make a huge facial tissue out of this same paper.

Charmin Ultra Strong used to be an excellent product. But it has devolved. It is still strong but now has a texture closer to the free napkins at the food court. Cutting corners this time has cost you a customer. No reason to buy the most expensive TP out there. Not worth it. All change is not good and all progress is not forward.

I have been trying to find contact information for Charmin online but have had no luck. The number on the packaging (800-777-1410) only provides a useless recording that offers no option to speak to a live person. I bought a 12-pack of Charmin rolls and they smell like bleach. I realize toilet paper is bleached to be white but I have been using toilet paper all my life (yes, really) and I have never encountered something like this. I do not know if it is safe to use! I have tried calling, but cannot get through to a real person, so I cannot even ask if it is safe. Can someone from Charmin PLEASE contact me? I want to file a complaint but Charmin is making it impossible.

have used Charmin toilet paper for so long I can't begin to accurately count the years. This last batch works for its intended purpose but, it Is next impossible to tear off sections evenly. We could manage to survive looking at raged edges if it whole only one role but, it seems the whole package of 24 double rolls suffers from the same ailment.

My family loves Charmin! If I buy another brand I am always in trouble when I get home with it. So now I only buy Charmin. My hubby calls it "the one with the bears on it". Thank you Charmin for making a great reliable product that my whole family can agree on!