We're sorry to hear this, since our toilet paper does go through strict quality checks so that it reaches you in the best possible condition. We'd like to look into this further for you, so please give us a call at (800) 777-1410 when you can.

We're sorry to hear that you feel this way, Gail, since our toilet paper goes through many quality checks to ensure that it reaches you in the best possible condition. We'll be sure to share your comments with our team. We'd like to mention that we haven't made any changes to the width of our Mega rolls. Also, we have made a modification resulting in a slight decrease in the number of sheets on each roll. It’s a tough decision any time we make a change that may impact our consumers, but we are constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. Please give us a call at (800) 777-1410 if there's anything more we can help you with.