After years of delight in finding a soft-yet-strong bathroom tissue, I am completely disappointed in the changes to Charmin Ultra Strong. It is now rough, feels cheap, and is not a good value. Charge more if you must, but please give us your best product, not this poor substitute. This feels like a cheap trick!

Have been longtime user of your product and have loved it. Noticed a while ago, the size of the sheets were smaller but so was a lot of other brands. Just purchased my last package!! The sheets are even smaller than the last purchase. Did u think we wouldn't notice. I know saving $ is what companies do. But at what cost. When customers go away that's $ lost. Hate u messed with a good product so much til it isn't hardly anything left to use!!!! Have to spent my $ where I'm getting the most value.

I was so happy to finally find a TP that the whole family loved not to weak but still soft etc. We are normally ok getting some generic items especially with the though economy but not our PG Charmin. Now I am saddened that they change the makeup of this as it now has DuraClean texture. I can't imagine that they didn't sell enough and had to change the formula. To me this is like when Coke thought it would be a good idea to change the recipe. Have a DuraClean version if you must. But please leave the option of the original available. I called customer service and asked if there was a different comparable version but she said no and suggested I look around for stores with back stock of the old. oh well, it was good while it lasted...

I assume, in an effort to maintain certain price points, you have decided to downsize the roll, both in sheet count and size. The product is not as dense as before and does not do the job. I had switched to Charmin Ultra Strong several years age after all the other brands, including private label had downsized to the point of total garbage. I fear you are close to that point.

I'm in agreement with most recent reviews posted related to your reduction in roll sizes. I have purchased Charmin for many years, but this is the 2nd roll width reduction I've noticed since living in this home and having same TP dispenser - the new roll now only fills about half the tissue holder - REDICULOUS! I've paid good money for this product and now doesn't last. How could you have done this to your consumers????

I buy Charmin Ultra Strong all the time and loved the product until about 2 months ago. I always buy the Mega rolls and now the width of the roll are too short to fit properly into the toilet paper holder. What happened.....trying to save money and cut corners with the paper rolls. It is embarrassing when someone comes over and the toilet paper doesn't turn properly... I tried buying your product 3 different times thinking that the rolls would go back to normal....but NO, they are all too short now. I will no longer buy your product because of this.

I am a fairly large athletic man and have used the ultra strong Charmin for a long time. The last pack I bought is now significantly narrower than before and the sheets are simply too small to wipe completely without spilling over the sides. I guess it's to save paper, but I will no longer waste my money on and just use more of the "green" stuff my wife buys.

I have used Charmin Ultra strong for a long time. Like the strength with softness, and like the mega rolls. However, you seem to be shrinking the size of the sheets to the point of the ridiculous!! I think this is a very deceptive action. Did you really think we would not notice!?! PLEASE give us back a sheet size that is reasonable for an adult, else I will consider finding another brand!!!!

I have been a big fan of Charmin Ultra Strong for years now. I have this (legitimate) OCD issue where if my toilet paper doesn't rip properly between squares, it triggers an anxiety attack. Laugh if you wish, but that's just how life is for some of us. Charmin Ultra Strong has always been hearty enough to not give me problems, and the absolute perfect paper for strength and comfort. In the past 2 purchases, the quality of the tissue has seemed to change. Not in perforation, but in... hardness. This new paper seems rougher and of cheaper quality than my previous purchases. It's hard, and uncomfortable. I am currently searching for a different type of paper that will suit my needs.

I have been purchasing the Charmin mega roll for the last 10 years, so I was really disappointed to find out that my last purchase was indeed not "mega"! Also, the ultra strong is also now just mediocre. Charmin has been a reliable brand for so long I'm just disappointed that P&G decided to make a change to both quality and quantity and pass it off as the same product. I will be searching for a new brand asap.