This certainly isn't the experience we'd like you to have, Linda, since we have many quality checks in place. We'll be sure to share your thoughts with the rest of our team, and we'd like to mention that the last change we made to our Ultra Strong was in August 2020, when we updated the embossing. However, the composition of the sheets remained unchanged. We'd be happy to look into this further for you and gather some more product details for our Quality Team. When you have a chance, please give us a call at (800) 777-1410.

We're sad to hear this on the backside of things, Lee. You may be happy to hear we haven't made any changes to our ingredients and have many processes in check to make sure you receive all of our products in perfect condition. We'd be happy to learn more and help, so give us a call at (800) 777-1410.