We're sorry a loyal Charmin fan like you feels this way, Steve. We can assure you that our toilet paper goes through many quality checks to ensure that you can enjoy the go. It also may be helpful to know that while the embossing for our Ultra Strong was updated in 2020, the sheet composition has remained the same. As well, Charmin isn't expected to cause any problems in properly functioning plumbing and septic systems. We'll be sure to share your thoughts with our team, and we'd like to learn more about your experience. Please give us a call at (800) 777-1410 when you have a moment.

We're sorry to hear that you feel this way, since we always want you to be able to enjoy our products. We'll be sure to pass your comments along to the rest of our team. We'd like to mention that our Charmin Mega rolls do have 4 times as many sheets as a Charmin regular roll. You're always welcome to give us a call at (800) 777-1410 so that we can learn more about your experience and answer any questions you may have.

We're sad to hear this, Ginn. Your health and safety is bear-y important to us, We hope you're feeling better now. This certainly isn't the experience we expect, and we want to make this right. So we can learn more, we ask that you please give us a call when you have a moment. (800) 777-1410

To get the best assistance with this matter, Lisa, please reach out to the retailer directly. You can give them a call at 1-800-925-6278.