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Customer reviews for ProForm City L6 Treadmill for
ProForm City L6 Treadmill
3.3 out of 5 stars
stars32 ratings18 reviews
  1. 5 stars34% (11)
  2. 4 stars22% (7)
  3. 3 stars6% (2)
  4. 2 stars9% (3)
  5. 1 star28% (9)
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Showing 1-10 of 18 reviews
Mar 24, 2023
Gina P
5 out of 5 stars review

Verified Purchase

For the petite

NOTE the width of the belt and size/length of this treadmill along with weight capacity, this IS for a petite person. I love it, being 5'0" this works perfect for me.

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Apr 3, 2023
szuletik
4 out of 5 stars review

Verified Purchase

Very decent treadmill for the price

This is a very nice, basic workhorse treadmill for people who are not crazy competitive runners. The speed goes up to 8 mph but I haven't actually used it above 4 1/2 mph; one of the best things about this treadmill is that it requires basically no assembly. If you've ever had a treadmill, then you know what a huge hassle putting together a treadmill can be. Another benefit is the small footprint, this treadmill can literally sit in the corner of your room and that's a big deal. It's also easy to adjust the belt on the treadmill, plus the belt does not seem to require any lubrication, ever. If you don't want to use iFit, you can either make the free account and then skip the part that asks you to pay for a membership (after unlocking your treadmill) or you can simply set up your treadmill, remembering to put the red key on the magnetic spot on the treadmill, then simply hold down the iFit button for 20 seconds or so and that should unlock the machine and get you around needing an account. I will say that this treadmill is probably not the sturdiest treadmill in the universe, but it is decently quiet, you can't really hear it in the room over. There is some creaking and squeaking during walking and running, but this treadmill as a fraction of the cost of more expensive treadmills and at least for me, this was to be expected.

Review from walmart.com
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Sep 15, 2023
Kenneth
4 out of 5 stars review

Verified Purchase

Leisurely shipping and damaged packaging

I like the treadmill, but wasn't thrilled with the leisurely shipping of it after the purchase, how FedEx gave the package a two day vacation in one city before continuing its journey to me, and how much damage there was to the package during shipping. There were a number of holes punched into the box and one end was unsealed. Fortunately, the item is operable.

Review from walmart.com
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May 28, 2023
Lisa
2 out of 5 stars review

Verified Purchase

NOT WORTH IT!

I was so excited to get this treadmill. I'm very disappointed that I can't use it because the release lever that moves the bar with the console on it doesn't work. I tried looking up online and nothing could be found on fixing th City L6 treadmill. Not even on Proform's website. Now I have to pack the heavy treadmill back up and return it. What a waste of time and money. VERY DISAPPOINTED!

Review from walmart.com
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reply from iFIT - MANUFACTURER

LisaWe are very sorry that you are experiencing problems with the release lever on your treadmill. We want to address this as soon as possible so you can use your treadmill. Please contact us by calling (833) 680-4348 or email us at Service@iFIT.com so we can assist you.Thanks! – ProForm – Powered by iFIT

Sep 4, 2022
Muf2712
2 out of 5 stars review

Pretty TRASH

This treadmill was shipped to me from proform and the belt was off track. It was difficult to fix and eventually the belt got stuck. I could not return the treadmill, they sent out a technician who after 5 hours was able to repair it; mind you it took 5 weeks to set up the appointment. The treadmill works BUT, it is loud and the belt is raggedy. If I pick up speed the belt gets jammed.

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reply from iFIT - MANUFACTURER

Muf2712We are very sorry for the experience you have had so far with your treadmill. The situations you have shared do not meet our quality standards which is why we would like to assist further. Please contact us directly at (833) 680-4348 or email us at Support@iFIT.com so we can get the belt on your machine working as it is designed to.Thanks! - ProForm - Powered by iFIT

May 5, 2023
Jennifer
1 out of 5 stars review

Verified Purchase

Nope!

Why can't I just plug in and run? I had to register it then call which took an hour for them to sync it only for it to turn off after 7 seconds! To much AI for just a treadmil!

Review from walmart.com
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reply from iFIT - MANUFACTURER

JenniferThank you for your feedback. We are sorry that the process to turn on your machine takes longer than you had expected. If you need further assistance with your unit so we can ensure it is working properly, you can call us at (833) 680-4348 or visit us at my.iFIT.com.Thanks! - ProForm - Powered by iFIT

Jun 14, 2023
Ryan
1 out of 5 stars review

Verified Purchase

Quite disappointed with the quality!

I'm quite disappointed with the quality. It's been only 30 days since I purchased it, and the motor is already making concerning noises, kind of like a jet engine is about to take off. It makes me question its durability. Considering ProForm's reputation, I had expected better from them. In an attempt to resolve the issue, I reached out to their customer support, hoping for some assistance. However, I was met with disappointment. Instead of genuinely addressing my concerns, they seemed more interested in asking generic questions and did not offer any real help. It's disheartening that they would prefer I simply return the item to Walmart rather than helping me fix the treadmill.

Review from walmart.com
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reply from iFIT - MANUFACTURER

RyanWe are very sorry that the quality of this machine and the service you received isn’t meeting your full expectations. It is uncommon for a new unit to make concerning noises if it has been used properly. We would like to readdress this for you. Please reach out to us again at (833) 680-4348 or email us at Service@iFIT.com so we can speak with you.Thanks! – ProForm – Powered by iFIT

Oct 23, 2023
Anonymous
1 out of 5 stars review

Verified Purchase

RELEASE LEVER DOES NOT WORK

I just received my PRO-FORM City L6 today, when trying to set it up, the foot lever barely worked to release the console arms to go up, then when I wanted to fold the console down, it WILL NOT RELEASE to fold down. My purpose of getting this particular treadmill was the Easy Fold and Store option, I'm a senior citizen woman and now I can't even move it like this and it's stuck where it's at, very inconvenient and I'm very frustrated and disappointed.

Review from walmart.com
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reply from iFIT - MANUFACTURER

CJWe want to apologize that the release lever on your machine isn’t as easy as you had anticipated. We would like to look into this for you so we can get the release working as it should. Please contact us at (833) 680-4348 or email us at Support@iFIT.com so we can speak with you.Thanks! – ProForm – Powered by iFIT

Oct 18, 2023
Mike65
1 out of 5 stars review

Worst buy in my life, returned immediately!

Just un-boxed to find out I have to go online to activate! I do so to find out I MUST choose between a one time payment of $400 a year or $40 a month, true story! So, I cannot operate the treadmill without "activating" and you cannot speak to anyone. Stop! Sam's Club, drop this supplier, this is corporate stupidity at its highest level and should not be imposed on a Sam's Club member. RETURNED

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reply from iFIT - MANUFACTURER

Mike65We want to sincerely apologize for the experience you have had with this unit. Please know that this treadmill does not require an iFIT membership in order to be used. It can be used in the manual mode by pressing and holding the iFIT logo on the machine until the unit beeps.If you haven’t returned your unit yet and have further questions, please contact us at (833) 680-4348 or email us at Support@iFIT.com.Thanks! – ProForm – Powered by iFIT

Feb 11, 2023
AnnaH
1 out of 5 stars review

Do Not Buy Unless You're a Petite Beginner!

I bought this last month and I wish I would have done my research. The price was good for what this treadmill is: it would be good for someone who is not too heavy, but is just getting into walking or working out. The tread width is not even 2 feet wide, and there are no side rails to hold onto, so it is pretty much only safe for walking fairly slowly. There is no incline. The iFit is not a plus for me...I didn't want it, and when I called to try to ask a question on how to "unlock" the treadmill to start it after setting up, the phone # given disconnected every time and directed me to the website. The website just gave me link after link to articles instead of getting me a solution or a person. The chat feature was completely a run around and useless as well (it was not a person, but a "bot" answering, which is a huge pet peeve of mine!) I finally googled it and found if you press the iFit button and hold it, you can override and use the treadmill manually. But again, this thing is so rickety as well as loud that it is not worth it. I will be spending more on a high-quality machine, which this treadmill is SO NOT!

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reply from Supplier Response

AnnaHWe are sorry to hear that this unit has not met your expectations. We do our best to accurately present our products in the listing so customers know what to expect when ordering. We will be happy to look into the noises you are experiencing from your treadmill. You can find us by calling (833) 680-4348 or by visiting us online at my.iFIT.com.Thanks! - ProForm - Powered by iFIT