We're sorry to hear diapers were small. We measure thousands of little ones on hopes of finding the best fit for as many children as possible. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.

We're sorry to hear about the leaks and that the diapers are falling apart. This may happen if the child has outgrown the absorbency or if the diapers is oversaturated. We recommend moving up a size. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.

We're sorry to hear about the odor. We check our diapers many times to make sure they have a soft baby powder, odor masking scent. A different smell may be detected in the event that the diapers absorb odors during shipping or warehousing. Also, the smell created during the bonding process in the factory may be detected in rare cases if the box is very new. We'd love the opportunity to help you with this. When you have a moment, we hope you will call us at 1-800-632-7435.