This was a great purchase, along with the Angie installation services, an old guy like me, was able to fulfill the dreams of my grandchildren by getting a really great basketball hoop. It looks like they’ll have ears and ears of enjoyment with this, it’s well-made it’s got the upgraded backboard, and it’s solid base will withstand some of the big wins we get during the year

I am very pleased with this glass backboard basketball goal. Assembly instructions were clear and easy to follow. I assembled the unit without help and it was manageable. Product is very solid and sturdy for a portable unit and the glass backboard rebound response is excellent. I spoke with customer service on three occasions during the ordering and shipping process and they provided me with one of the best purchasing experiences I've ever had. I highly recommend purchasing from Lifetime.

There is a reason this goal is named the Mammoth! It is solid and well built. As close to a gym-quality goal as you will get being portable. Trust me though, once it is in place you won’t want to move it. Quit reading all the bad reviews of the “competition” and just buy this one. Save your time and spend the extra $$. Worth every penny. Also, this had THE BEST instructions I’ve ever seen on any product. Thank you Lifetime for the time and effort spent on excellent instructions. The YouTube video and BILT app were game changers on assembly.

I had an important piece of hardware on the lift mechanism of the assembly that wouldn't screw in correctly and I couldn't screw it in our out before it stripped the bolt and I had to saw it off to get it off. The customer service rep was very organized in the way she asked for which parts and quantities that I needed replaced. She was very courteous and didn't try to pry whether or not it was my fault or a defect in the part, but was able to surmise that it likely was a defect in the hardware and created an order for the parts free of charge. She was also good about letting me pick it up from the warehouse will-call since I lived close and they had the parts available the next day. The new hardware worked great and I was able to finish the assembly without too much difficulty. Although some portions of the assembly were challenging to put together, the instructions were clear in most sections. However, I highly recommend using the BILT app for the clearest illustration on assembling, especially on some of the parts which weren't completely clear from the first reading of the paper instructions. It will help avoid accidentally missing some steps that otherwise might be easy to mix-up and cause you to have to disassemble and reassemble a few parts (as I had to do). I love my new hoop, it works great! It definitely seems to be a quality product made from quality components and you can tell that sound engineering was used in it's design.

I have had the hoop for 5 months. I play everyday. Has very good feel off the board. It does wobble a little bit but never bothers me or others when shooting. The height lever is easy enough for my wife to move. My oldest is 7 she can’t quite move it but I’m guessing in 6 months will be able to. Get the gel stuff for the base absolutely worth it. Great hoop

I was not in a rush to set up the hoop, but it went rather smoothly contrary to some reviews. The combination of the paper instructions, the youtube video and the app made it rather clear. There were even a couple steps where I was not sure where a piece was supposed to go, but when you refer to an alternate instruction the specific location was made clear. So far it is working well.

Our company bought this and had it installed, we lost a piece and I called and talked to Caiti, she was very helpful and sent the part out that day. Very happy with the customer service we got, you don't always find that with today's companies. Thank you Caiti.

My son loves this hoop and plays on it for hours on end! It has been a great purchase.

Very nice. sturdy and easy to assemble

We are still in the assembly stage and had some issues. Laryn was able to thoroughly investigate and get everything sorted out in a timely and friendly manner. Best customer service ever!