Jim k. We are sorry to hear of the issues you encountered with Scotts Turf Builder Triple Action. As the product manufacturer, we strive to supply consumers with quality products that deliver the expected performance. We would like to speak with you in further detail so that we can both extend to you our guarantee as well as learn more about this issue to make a more complete report to our Quality Assurance Department. Please contact us at your convenience at https://tinyurl.com/y8nvfsca.

Hello. We're sorry to read about your disappointment with Scotts Turf Builder Triple Action(I) and appreciate your feedback. To get the best results when making an application of Scotts Turf Builder Triple Action(I), we recommend allowing 2-4 weeks for a complete control of the weeds as well as applying when the weeds are actively growing, which typically occurs when temperatures are consistently between 60-80 degrees. We also suggest wetting your lawn prior to applying the product, if the lawn was not wet, the granules would not stick to the broadleaf weeds and not be controlled. Also, the product must remain on the weed leaves for 24 hours, however, after the first 24 hours, the product must be watered in. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We apologize that Scotts Turf Builder Triple Action did not meet your expectations. This product will kill actively growing broadleaf weeds and prevent grassy weeds that are listed on the label. It will not prevent broadleaf weeds, such as dandelions, and it will not kill existing crabgrass or other grassy type weeds. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please contact us to see what can be done. You may visit our contact page by clicking on the following link: http://tinyurl.com/mds8zo5

We are sorry that you are unhappy with your purchase of Scotts Turf Builder Triple Action. This product will kill actively growing broadleaf weeds and prevent grassy weeds that are listed on the label. It will not prevent broadleaf weeds and it will not kill existing crabgrass or other grassy type weeds. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/mds8zo5

We apologize for this experience with our Scotts Turf Builder Triple Action. Excessive or heavy rains can cause the preventer to move away from the area. Retreatment every 6 to 8 months may be necessary to maintain a weed-free area. If you have any questions or would like further assistance, please contact us at 877-220-3089 and one of our representatives would be glad to assist you. We hope this experience has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We're sorry to hear Scotts Turf Builder Triple Action didn't meet your expectations. This product will only prevent crabgrass when applied before temperatures reach 80 degrees. It will not control crabgrass once it is growing. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca