Thank you for your feedback. We recommend you reach out to your local retailer to share your concerns about the product arriving damaged.

We're sorry to read about your disappointment with Turf Builder Triple Action and appreciate your feedback. This will only control the dandelions that are actively growing at the time of application, it will not prevent any from growing. Weeds may appear healthier at first as the active ingredient will cause them to grow themself to death. Complete control can take 2-4 weeks. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts Turf Builder Triple Action(I) and appreciate your feedback. Scotts Turf Builder Triple Action(I) will kill actively growing broadleaf weeds and prevent grassy weeds that are listed on the label. It will not prevent broadleaf weeds (before or after the application) and it will not kill existing crabgrass or other grassy type weeds. For broadleaf weed control temperatures must be consistently (several days in a row) between 60 and 80°F. For listed grassy weeds to be prevented this has to be applied before the target grassy weeds germinate. If lawn was not wet then the granules will not stick to the broadleaf weeds so those weeds will not be controlled. The lawn must be wet for the product to stick to the broadleaf weed leaves. The product must remain on the weed leaves for 24 hours. After the first 24 hours the product must be watered in, this will help with the prevention of the weeds listed as being prevented such as crabgrass. Weeds may temporarily appear healthier and greener after an application of a weed control. The active ingredients trigger uncontrolled plant growth that causes weed listed on the label to die. You should notice the weeds begin to curl and yellow a few days after application due to this excessive growth. Weeds will die within 2 to 4 week period, depending on temperature conditions. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts Turf Builder Triple Action and appreciate your feedback. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 877-220-3089 if we can further assist.

We're sorry to hear this. Weeds may look healthier after the application, this is because the product causes the weeds to grow themselves to death. for help with our product guarantee contact us here http://tinyurl.com/mds8zo5.

We're sorry to hear Scotts Turf Builder Triple Action didn't control the weeds as expected. It can take up to 4 weeks to kill listed weeds. Please contact us here for assistance with our product guarantee: tinyurl.com/mds8zo5

We do apologize you encountered a problem with Scotts Turf Builder Triple Action. As the product manufacturer, we strive to supply consumers with quality products that deliver the expected performance. We want you to be aware that we do back our product with our product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at this link: http://tinyurl.com/mds8zo5

We're sorry to read about your disappointment with Scotts Turf Builder Triple Action and appreciate your feedback. Any moisture that get in the product will make the granules clump together. If the hard clumps can't be broken up easily, the product should not be used because it cannot be properly applied. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.