Hi there Ashley, thank you for reaching out to us. We're sorry to hear that you had these issues with your television. If you still have the unit in your possession, we can look into assisting you further. At your convenience, you are welcome to contact us directly at 866-309-5962, referring to case number INC391170. We hope to hear from you soon!

Hi there Me, thank you for reaching out to us. We're sorry to hear you're having this issue with your television's audio. We do have some troubleshooting steps that should resolve the issue you are seeing. At your convenience, we hope you will reach out to us for further assistance. You can contact us at 866-309-5962, referring to case number INC460696.

Dear Francia, Philips strives to provide the best product experience to all our customers. We're sorry to hear about your unfortunate experience. Please reach out to the Philips Customer Care team at 1-866-309-5962 to discuss available options.

Hi there Anthony, thank you for reaching out to us. We're sorry to hear you've had this issue with your television. We do not see that you have contacted us directly for further assistance, so at your convenience we hope you will reach out to us at 866-309-5962, referring to case number INC426504. We hope to hear from you soon!