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Customer ratings & reviews for
Enfamil NeuroPro Gentlease Infant Formula, Milk-Based Powder with Iron (35.2 oz., 4 pk.)
4.6 out of 5 stars
stars2,638 ratings2,601 reviews
  1. 5 stars79% (2,093)
  2. 4 stars13% (341)
  3. 3 stars2% (64)
  4. 2 stars1% (32)
  5. 1 star4% (108)
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Sep 6, 2021
AlliS
5 out of 5 stars review

My picky girl loves it!

[This review was collected as part of a promotion.] I've been breastfeeding since giving birth but sometimes, especially the older she's gotten (currently 4 months), I need to supplement with formula. Lately, that has meant a bottle before bed every night for the last 2 weeks. Enfamil NeuroPro Gentlease is the only formula she will tolerate, and it helps with her being a little extra gassy too!

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

Hello AlliS, we appreciate your review. Thank you for choosing Enfamil for your little girl! - Dani, Enfamil Expert

May 10, 2021
Codimock
3 out of 5 stars review

Way too expensive great product tho

I started my baby on this tight seat and he was a god happy baby but I was breaking the bank so I had to get on WIC and get similac I hate it he hates it he's not the same baby anymore. Not I have to get help to buy the off brand of enfamil neuro pro gentlease. Wish it was more affordable or had better deals and never got my free samples.

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

We appreciate your feedback, as it helps us make your experience with us even better! Please give us a call at 1-800-222-9123, we would be happy to see what promotions we have available for you! -Hannah, Enfamil Expert

Jun 12, 2022
Mommy1990
3 out of 5 stars review

Why won't you answer us

I have to say that this formula is awesome and works well for my baby. Though, I'm extremely disappointed that you're only answering positive comments. The fact that we're asking when it will be back in stock and you're not even trying to comfort and let us know what you're doing to work on it really makes me question your values.

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

Thanks so much for sharing your experience with us, Mommy1990! We understand that the infant formula shortage resulting from the recall of another manufacturer’s products continues to cause worry for many parents. While no single manufacturer can safely provide enough formula to fully alleviate the shortage, Enfamil is grateful for the employees who have worked tirelessly to increase production by 30%, which equates to 211,000 more babies than we were feeding before the shortage. Our team is committed to doing all we can to safely feed as many infants as possible. — Heather, Enfamil Expert

Sep 25, 2022
Madmama
1 out of 5 stars review

Expires Quickly

I bought a bottle of the premaid Gentleease formula and it says on the bottle that it lasts up to 48 hours but within 24 hours of proper refrigeration, it started smelling sour. I ended up dumping most of the bottle in the sink because I was concerned about giving my 8 week old daughter any more. I'm very disappointed with the quality of the formula.

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from PIC

Hello! We are sorry to hear about your concerns and value your feedback. The quality and safety of our products is our highest priority. We would like to get a little more information from you regarding your experience. A member of our team will be reaching out to you by email. For immediate assistance, please give us a call at 1-800-222-9123, choose option 1 and reference #1356157. Thanks! Jessica – Enfamil Expert

Jan 31, 2023
Annie
5 out of 5 stars review

Great for gassy babies

I received a sample box with neuropro gentlease in it. When we got home after my delivery, our baby had serve gas pains was very fussy. This is recommended to us to try for the night until we could get in to see the pediatrician. Within 12 hours, our baby was able to sleep and her gas almost disappeared. This is a must in our household and we have been buying it ever since.

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from PIC

Hi! Thank you for choosing Enfamil NeuroPro Gentlease for your little one! We appreciate your feedback and would like to learn more about your child’s experience using our formula! Please give us a call at 1-800-222-9123, choose option 1, and reference #1728304. Thanks! Jessica, Enfamil Expert

May 10, 2022
Mary
5 out of 5 stars review

Great Formula

Keeps my baby fuller longer and he's not as gassy.

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

Thank you for the review Mary! - Karen, Enfamil Expert

Oct 11, 2022
Malakai Ba'th
5 out of 5 stars review

Love this

I love this for my 2 month old. It helps his stoma

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

We are so happy your little boy is doing well on our Enfamil NeuroPro Gentlease, Malakai. Thank you for taking time to let us know! — Sarah, Enfamil Expert

Mar 14, 2023
Acat1
5 out of 5 stars review

Great stuff

Never had an issue. Been using for 8 months and have a healthy calm baby

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

We appreciate your feedback regarding our product! Thank you for choosing Enfamil to give your little one the best start in life! — Sara, Enfamil Expert

Nov 30, 2021
Luzz
5 out of 5 stars review

Love it

Really helped my baby with colic and his fussiness

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Enfamil Customer Care

Hello! We are so happy to hear your little one is doing better on our Enfamil Neuropro Gentlease. We would love to speak with you directly about their experience! One of our team members will be reaching out to you via email, but if you would like to speak with us immediately please give us a call at 1-800-222-9123, select option 1 and reference #622539. We look forward to speaking with you and thank you for being a part of our Enfamil family! -Christie

May 16, 2022
Cathryn Rush
1 out of 5 stars review

CANNOT FIND ENFAMIL ANYWHERE!!!!

What are parents supposed to do? We have a month o

Review from Enfamil
Helpful?4V3KK5BR6A5Z15254614236
reply from Customer Care

I'm sorry to hear you're having a hard time finding Enfamil NeuroPro infant for your baby, Cathryn. We are so sorry that you are struggling to find your baby’s formula. We want to help. While availability of our products changes frequently, call us, and we will gladly continue to help you look for the product you need. We recommend continuing to leverage our Store Locator and local retailers. By reaching out to local store managers, they may be able to share the days they receive inventory. --Kate, Enfamil Expert