Hello Angela, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire, Portable Retro 6 Can Mini Personal Fridge Cooler. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. The water is condensation caused when warm ambient air enters the unit and condenses on the cold surfaces. Make certain the door is closed firmly and the door gasket is in place and is clean.

Hello Cindy, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire, Portable Retro 6 Can Mini Personal Fridge Cooler. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi mackenzie! Thank you for stopping by to share your feedback on the appliance with us. Our licensing partner, Curtis International, actually handles all your customer service needs regarding that product. To ensure you receive the proper assistance, you can contact them directly by calling 1-800-968-9853. Their support team is available 24/7 or you can email them at support@curtiscs.com or by visiting their website: https://www.curtisint.com/product-support/.~Juan