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Samsung 5.8 cu. ft. Single Oven Gas Range with True Convection
3.8 out of 5 stars
stars70 ratings65 reviews
  1. 5 stars49% (34)
  2. 4 stars26% (18)
  3. 3 stars0% (0)
  4. 2 stars7% (5)
  5. 1 star19% (13)

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Showing 31-40 of 65 reviews
Nov 26, 2023
SingleDude
1 out of 5 stars review

Unhappy with my purchase

Do not Buy! Too many flaws to mention here. 1) Poor design. When you have the oven on and cook on the stovetop, the control panel will overheat and cancel the oven. 2) The surface burner caps started to deteriorate almost immediately. 3) The paint job is substandard. It looks like I have been using it as a workbench with all the paint missing. It's a good thing that I use it very little or it would be a smoldering pile of rubble by now.

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
reply from SEA Care

Hello there, We want you to enjoy using your range. We are here to help. If your control panel is hot to touch, here is a guide to help you diagnose. Samsung range control panel is hot to the touch https://www.samsung.com/us/support/troubleshooting/TSG01110174/ To check the availability and compatibility of your burner caps, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Please see page 37 under the "Maintenance (Stainless steel surface) section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202103/20210308175444705/NX7000K_VE_NX58M6850SS_AA_DG68-00909A-07_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146573490) to help our team pull up your information. Have a great day. ^Camille

Sep 9, 2018
Chris C
5 out of 5 stars review

Double the Oven, Double the Fun!

[This review was collected as part of a promotion.] We are very happy with our new Samsung FlexDuo oven. After having the oven for almost 2 weeks, we haven't had any issues or frustrations. Samsung Delivery: overall we were very happy with the delivery service. Samsung provided a delivery date and our only complaint was the delivery company called only the night before with an automated message for the time frame of delivery. Installation: we also had the Samsung service perform the installation, done by the delivery company. This wasn't incredibly clear, we were initially worried that the delivery and install would be separate dates, but the delivery company set it up very quickly. Total time less than 45 minutes to remove our old and install our new oven. First bakes: we previously had an electric range, so we were very happy going back to the gas range and the faster heat times. Our first bake was chicken nuggets and French fries. My wife loves crispy French fries which we normally have to start 15 minutes before the nuggets. This was a perfect test for the dual oven. It emit perfectly! Our French fries were the perfect crisp and the chicken nuggets were still juicy. We've had a little bit of a learning curve with the convection bake, but the flexibility of the oven makes it easy to choose the right mode. Overall we're very happy with our new oven. The ability to have another oven for keeping items warm or separate bake will be a fantastic value to our growing family.

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
reply from Samsung Care

Hello Chris, this is great news. I'm happy to see that you and your family are enjoying this range. You also have our support at your fingertips if you ever have any questions, you can always reach out to us via Twitter: https://bit.ly/2pTYDc7 Facebook Messenger: https://bit.ly/2LmCR7F Support via LiveChat or Email: https://bit.ly/2z9FXFr or give us a call at 1-800-SAMSUNG. ^Lizzette

Aug 27, 2020
vasht69
5 out of 5 stars review

Works Flawlessly

[This review was collected as part of a promotion.] does what you need it to do without any headaches or problems, been using it now for well over a year. couldn't be happier, homemade pizzas are baked thoroughly and evenly, no more one side is burned and the other uncooked. highly recommended. the wifi is just another added benefit in this day and age of automation.

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
Jul 10, 2023
WisconsinLauren
1 out of 5 stars review

Horrible

We got this early 2020, and it has been such a challenge. We recently replaced the igniter in the oven, but the oven is still running VERY slow (takes about 50% longer for all baked goods). The inside of the oven is chipping, and the top of the range has spots of rust. Unbelievable!

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
reply from Samsung Care

Hi WisconsinLauren, We are glad to help as best as we can with your Samsung range model. Here is a link to help you with your oven temperature experience. There are 4 radio buttons, select the first (Oven does not cook well) and the third (Oven takes a long time to reach set temperature). Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well Over time and with exposure to water and oxygen rust forms. To minimize the build of rust in your range follow the steps outlined in the Samsung links shared below in cleaning the oven and the cooktop. How to clean your Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ How to clean your Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ Should you need more assistance with the oven, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146016767 to help our team pull up your information. Leo

Feb 10, 2020
HSpannos
1 out of 5 stars review

Awful! Stay away!

i have had nothing but issues with this oven! i have had samsung care technicians here 4 times in 11 months. you cant use the upper or lower ovens alone because your food just burns! awful!

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
reply from Samsung Cares

I realize your experience has been less than ideal, HSpannos, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link (https://www.samsung.com/us/support/service/locations/) to assist you with finding a local certified Samsung service center. Thank you for being a part of Samsung! ^Liz

Aug 8, 2020
YWicks
1 out of 5 stars review

Duo Range taste of my food

[This review was collected as part of a promotion.] i love my duo range except the knobs continue to break and now the digital clock is broken you can read when its on 3,8 or 9 numbers

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
reply from Samsung Care

Thank you for bringing this to our attention. I would recommend resting the circuit breaker for the range by switching it off for a few minutes and back on. If you are still experiencing problems, we would be happy to look into this for you. Please contact us by using one of the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Aug 27, 2020
Allen
4 out of 5 stars review

Nice oven

[This review was collected as part of a promotion.] Really nice , heats up quick. One problem is the stove top gets REALLY HOT when the oven is on. Don't leave anything on top or will melt

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
Oct 22, 2020
Scott
5 out of 5 stars review

Excellent features and design.

We only had an outlet for an electrical stove for the last 10 years. I had a gas line installed and checked out all the gas stoves for various stores. I settled on this one and am 100% satisfied. I made the right choice.

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229
Jun 2, 2020
Negel
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] i brought this over a month ago and i absolutely love all of the features. my only concern is that i was not expecting the grates to difficult to clean. what do you recommend to clean the grates?

Review from Samsung US
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Aug 4, 2020
Butter Man
5 out of 5 stars review

Great Features....

[This review was collected as part of a promotion.] I've had this for almost a year and we can't be happier. This connects to my phone app and I can control some things but not all. We like that we can cook a pizza and use half the oven

Review from Samsung US
Helpful?3AWVSIFZQZ3A15250913229