Love that it is compact- love the dual pot and single serve. The ice coffee function makes no sense as it basically gives you hot coffee over melted ice cubes and the bottom burner stays hot for the coffee pot version. So you end with extremely watered down warm “iced coffee”.

[This review was collected as part of a promotion.] This is more about their warranty than the purchase of. We had purchased about a year and a half ago. We LOVED the option that it brewed coffee AND kcup coffee. One morning we made coffee and the machine started smoking. We quickly unplugged and called Cuisinart. I believe it was even on a Saturday. They took the information and confirmed we had registered the product. The warranty was for 3 years. They asked for pictures and that was it. A new coffee maker was on the way. This is a company who believes in their product. If they didn’t they wouldn’t offer a 3 year warranty on a small appliance. We were happy, amazed, thankful we bought a Cuisinart, and appreciative of the warranty. Thank you Cuisinart for making such a great product and standing by your quality. We APPRECIATE it!

We purchased this cuisinart to replace an older model which was seven years old and still working fine but did not have a single serve pod. Coffee maker is excellent and it is nice to have the option to make a pot or single cup. It is easy to operate, looks great on the counter and has an excellent warranty..we have had several cuisinart coffeemakers over the years and have had a positive experience with each one. The cuisinart is a nice size for the counter

I was so extremely disappointed with this product. It had everything I was looking for but the POD button didn’t work. I had exchanged this BRAND NEW machine 3 different times and every single one the POD button was nonfunctional. I called customer service multiple times to try and get it to work. The customer service representatives that I had spoken to were wonderful and helpful but despite all the trouble shooting they walked me thru we could never get the machine to work . Highly disappointed

Best purchase of late! I love our 2-IN-1 Coffeemaker. Happy that we can make a perfect single cup of coffee with the "pod" side of the maker, or use the coffee pot to make more than one cup. And the coffee is brewed quicker than most other makers we've had in the past.,

[This review was collected as part of a promotion.] I thought I bought the black one, received white one. It is bigger than I expected and the single serve side has a different kind of screen than I’m not use to. It does take regular k cups. It does have options for amount of single serve ounces and also 3 settings for carafe heat control. Overall it works fine just not crazy about design and having to pour the water in for each pot of coffee.

The carafe coffee maker makes wonderful hot coffee! The pod (K-Cup) side of the coffee maker does not work as well as the previous model of this dual Cuisinart coffee machine. Can’t figure out the problem. Hot chocolate K-cups do not empty completely. Perhaps not enough pressure? Still trying to figure it out.

I received this as a gift. I don't know if I got a lemon or all of them have the same problem. I read the instructions over several times, and to no avail. I tried the one cup maker and it literally exploded the coffee pod plus when I opened the lid coffee went all over my counter plus me. It's dangerous! Luckily I only had a minor burn on my finger. Also, it makes very loud sounds. The 12 cup coffee maker works, but is very noisy. If this is an issue with all SS-16 Series it's a problem that needs addressing immediately.

Like it, however hoping it would hold more water in the single serving reservoir like our older model cusinart single serve. We like large cups of coffee and find ourselves constantly refilling the water. With the old one we would only have to fill every other day. But do like the convience of having an all in one instead of 2 coffee makers on the counter top.

Really nice machine, an incremental update (upgrade?) from previous versions. Convenience of both types is fantastic. The good: for pods it has multiple selection of sizes, coffee tastes great from both sides, and makes it very quickly. Areas where if addressed I would give it 5 stars: permanent filter lets through grinds still. Using paper ones eliminates it (for 10cups+). Lesser Cuisinart models allow to mute the beeping that coffee is ready or when heating plate timer turns off - why not have this feature here? And last, I'm still waiting for wifi/bluetooth connection and an app to control my coffeemaker. Cuisinart - you must have this already!