We’re sorry your coffee didn’t turn out as expected! Using the recommended amount of pre-ground coffee and ensuring the machine is clean can help improve flavor. For further assistance, please contact our Customer Care team at 1-800-726-0190 and reference ticket 8900432282

Hello- Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

We're sorry to hear you've experienced repeated issues with the single-serve side of your Coffee Center® 2-IN-1 Coffeemaker. To help maintain performance, we recommend regularly descaling the unit, using fresh water, and ensuring the needle and brewing area are kept clean, as buildup can affect operation over time. If the single-serve side is no longer functioning properly, please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901111925 so we can help troubleshoot the issue. Thank you for taking the time to share your experience; your feedback will be forwarded to the appropriate team for review and consideration.