This unit has some great features but unfortunately after about 6 months, the carafe heater stopped working and the POD fill got less and less. I'm very disappointed.

Bought this less than 2 months ago and stopped working already! After reading reviews mine is no different KPod works but making a pot of coffee does not! I usually bought Ninja and I guess I will be going back to Ninja

We have used for about 1 week and not experienced the leaking or other issues noted in other reviews. However, this is my 4th Cuisinart coffee maker and this machine does not make the coffee as bold as my previous models, nor does the coffee temp brew as hot as my others. The coffee temp is set on High and it comes out warm enough to drink but cools off quickly even in a stainless steel cup. I am returning it.

I’ve owned mine for less than a year. First my pods would burst, no matter the brand. We learned to close the lid very slowly and still every 3 or 4 pods, 1 will burst. Then yesterday the single serve just won’t brew, just stopped. I’ve tried everything.

I've have used (2) Cuisinart coffee centers for the past 12 years and really liked them. Recently I had to replace my current one. I bought the SS-16 BLK model, when I went to setup according to the instructions, the POD side did not work. Returned It for the exact same model, same problem. Totally dead! Really disappointed. Now I have to deal with the hassle of returning the second one. Will not purchase a Cuisinart again.

This coffee maker lasted five months and died. It was not a descaling issue. Just stopped brewing mid-pot and utterly died. Cuisinart replaced it with a new one. That was five months ago, almost to the day. Guess what stopped working this morning? Is this what to expect from Cuisinart? Every five months your coffee maker needs to be replaced?!

Wow, what a coffee maker! It starts brewing almost instantly and is much quieter than our 3 year old keurig. Highly recommended, but note that it is a bit taller than most coffee makers, so check your cabinet height if that's were it's going under/countertop. And i like the fact that each dispenser has its own water supply.

This machine looks really nice so I purchased the black stainless. Once I received it, I was preparing the initial „set up“ like running water through the coffee maker then attempting to do the same in the K-Cup side when the pod button wouldn't illuminate or turn on. I called Cuisinart customer service and she walked me through several troubleshooting attempts. To no avail the machine was defective. I returned it to Sam's Club for a refund. Reordered the same machine (in store they only sell stainless steel not black SS) once I received the machine again, same issue. It's really frustrating that the K-Cup wouldn't work on either machine because what a nice looking brew machine it is. But I returned a second time and will not purchase again. After reading reviews, this machine gets about 3.2 stars.

Cons: • Single-serve pod side doesn't power on at all • Common defect across multiple units • Poor quality control for the price I was excited to get this coffee maker, it looked stylish, space-saving, and promised the best of both worlds: a 12-cup pot and single-serve brewing. The carafe side worked beautifully right out of the box, piping hot coffee, fast brew time, no complaints there. But when I went to use the single-serve, the disappointment hit hard. No lights, no response, nothing. I followed every troubleshooting step, from resetting to reseating the water tank, but it was completely dead. I will be seeking a refund because, at this point, it's clear this isn't user error but a defect in the model itself (after seeing similar reviews).

This coffee maker has been horrible, not working having to push a little button inside 7 times trying to reset to make it work since about 6 months after we got it, now says e-07 and won’t work at all unless you unplug it and maybe it will maybe it won’t