Hello Rebecca! We understand your concerns and are sorry to hear that your the features on your unit did not perform as expected. We would love to receive more details on the issue so that we can reach a resolution.At your convenience, please take a moment to reach out to us at 888-845-7330, Monday through Friday 8:30am-8:00pm EST. Best, Kiara

Hello Christopher, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 3.2 Cu Ft Retro Dry Erase Compact Refrigerator. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello Josie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 3.2 Cu Ft. Retro Dry Erase Compact Fridge. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.The handle is purely decorative and is not intended to be used to open/close the door.