Hello rettia, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 40 lbs. Daily Capacity Countertop Clear Square Ice Maker Stainless Steel . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Hello Jeff, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 40lbs. Countertop Clear Square Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi revae, we are happy to hear you are enjoying your Frigidaire 26 lb. Portable Countertop Icemaker.<br />Here&#39;s a suggestion, place the ice produced in zipper lock type gallon storage bags, seal the bag and give it a couple of good whacks on the counter to break the ice apart.

Hi WalmartCustomer, we are glad to hear you are enjoying your Frigidaire 40lbs. Countertop Clear Square Ice Maker.