We began experiencing trouble sleeping and back pain roughly 8 months ago. Being responsible people, we have tried everything on our end to make sure it's not us before asking for a warranty claim. We began the warranty process and after quite a few photos, emails, tearing the bed apart repeatedly, customer service claims they can't see the sag in the mattress. We have had approximately 4 years on this expensive mattress and had I known their lack of support would be just about as supportive as the high priced mattresses they sell, I wish I wouldn't have spent the money in the first place. Look to a different company instead. Tempur isn't what it used to be.

I sell these mattresses daily. And my luxadapt firm is just perfect for me. Took some time to adjust to temper material. By adjusting I mean it was causing pain for the first few days but it was just fixing my spine alignment. No more pain just perfect sleep.

[This review was collected as part of a promotion.] I have used firm memory foam mattress for many years but this TEMPUR-LuxeAdapt® Firm mattress unlocked my new experience of memory foam. It offers exceptional support and comfort yet still maintain firmer feel. I feel like I'm sleeping in a luxury hotel with this mattress. TEMPUR's material conforms to my body, relieving pressure points and promoting a restful sleep. I enjoy seeing my imprints slowly bounce back and how the mattress hugs my back. The delivery service is exceptional too. They took away my old mattress and had clear communication throughout the delivery process. Overall, it's a top choice for individuals seeking firm support and quality sleep.

Started with a temper pedi topper and 2 mattresses. This is our third. We are in our 70's Like the firm models.. and the luxe adapt firm is what we purchased. My husband had no problem adjusting, it took me about a week to get used to firmness. But after a week slept through the entire night and every night since. Would never sleep on anything else.

I'm a side sleeper, I was experiencing hip pain on our older Tempurpedic mattress. Thinking due to it's age, it was time for a new bed. I really wanted to try a complete different type of mattress, but my husband is real happy with Tempurpedic. So, to compromise I agreed to get the Tempur-LuxeAdapt Soft. We've had it now for over a month & I'm finding it's not much different than our original, in fact my legs are hurting off & on now while trying to sleep on this bed. I'm fine all day with my hip & legs, it just seems the bed isn't for my body.

I'm 210 and a fairly broad guy with an athletic build as were my wife is a 130 pound petite build. We always struggled with our mattresses because what worked for her was always to firm for me and because of my build and weight I would end up miserable. This mattress is the best thing you can buy if you have these issues. It adapts to each individual. For her she can now sleep in any position without discomfort and I can finally sleep on my back without my stomach arching up and on my side without my shoulder crunching in. King is the way to go and break in is fast. Sleeps pretty cool, I'm a hot sleeper and have only had issues a couple of times and that was because the ac was not set right. You won't regret this purchase.

Laurie from the Woodcliff Lake, NJ could not have been better. We described what we were looking for and she walked us through all options making a recomendation that we eventually went with. Her knowledge and enthusiasm for the products are superb. The mattress was delivered and set up professionally and we are extremely happy with everything. Thank you Laurie V.!

I was so happy with my basic TempurPedic mattress over 10 years ago. When it finally gave out, I tried less expensive mattresses, but could not find something as good. So I went back to TempurPedic. Now they have 3 levels to choose from. I tried the middle level (ProAdapt). I sleep on my side, and I was awakened every night due to pressure on my shoulder. So I exchanged it for the LuxeAdapt. The company was great about switching the mattresses, and I was not charged anything. The LuxeAdapt felt better, but I still wake up due to pressure on my shoulder. I have added a 2-inch memory foam topper (another brand) and that helps some. But I no longer get to sleep through the night. I would have been fine with the price if I could have gotten a good night's sleep. I am at the top level of pressure point relief in their mattress line, but it seems it does not work for me anymore. Next time I am buying a mattress, I will stay at some nice hotels until I find a mattress that lets me sleep through the night, and then I will buy that kind.

This mattress was more comfortable within 6 months of purchase. Since that time, it has almost formed indentions and dips in all the wrong places. I regret buying this. I filed a warranty claim, but they declined it saying the mattress indentions do not measure 3/4 of an inch or greater. It's a HORRIBLE mattress and was so expensive. I wake up stiff in some parts of my body. I had a previous tempurpedic that I loved, this one pales in comparison. One side is significantly higher than the other. If you roll across the bed, you can hardly roll up from one side to the other - definitely like a drop off.

I love my new Temperpedic mattress so far. I had previously owned a firm mattress. We decided to go with the soft this time because it felt so comfortable in the show room. My only concern is that it may become softer over time. The firm mattress we had for over 15 years. It was great! The reason we replaced it was because in a move, the moving people bent the mattress and created a "lump" in it. We purchased a platform for the new mattress instead of a box spring. Is this recommended?