Before I purchased this for my granddaughter I read all the customer service reviews. What really made me decide to go with KidKraft was that they responded to any review that was not happy with everything. Even if one bolt was missing, they were on it. The play set arrived way faster than I thought it would and there was absolutely nothing missing!! Everything was in the order and every board was perfect! It took my husband, son-in-law, and his brother about four hours to put it together. It is perfect! Great quality! I highly recommend this company.

This is the perfect swing set/clubhouse combo for our smaller backyard! Our girls LOVE it! Assembly wasn't too difficult and took about 6 hours total. My only complaint is that a few of the pieces were damaged when we opened the box. Would be nice to get replacements for those.

We are so happy with our purchase! Our backyard is on the smaller side and it feels like a big swing set that doesn't take up space with the two story playhouse. Our girls are so happy! It is very sturdy and we know it will last for years. It took two to put together and took about 8 hours.

Kids love it. A little small for my eight year old going on nine but she's having a blast on it. A little big for my two year old going on three but he loves the bottom part. I'd say 4-7 is the perfect age for this. I can imagine a 9-10 year old still enjoying this unit.

We love this playset so far! My husband and I got it as a Christmas present for my daughter. The quality seems to be great and we like that it is more of a compact playset. The assembly wasn't too bad either. It took my husband and a few guys about 8 hours total. We are happy with it!

I researched playsets for a month before deciding on this swing set. We are so happy with it! My husband started assembling this set by himself at 11:30 in the morning, had a buddy join in around 3:00 and they were done by 5:30... just in time for the kids to come home! We have 2 boys, 4 and 1.5, and it works perfectly for both. We hung our baby swing up so the 1.5 year old has a place to swing while the 4 yr old uses the big boy swing. Both can easily climb the ladder/rocks and the play house is an added bonus. My 4 year old has always been in the 99% for height so I was a little worried that he would already be too big and not have much growing room- but as far as I can tell, he will have many years left to play on this set. 10/10 recommend.

We love our new swing set. The guys in our family pitched in after lunch on Thanksgiving and got it together. One of our roof panels was busted during transit. We contacted the company on a Friday, and the replacement was delivered Sunday morning, no questions asked. Excellent customer service!!!

Good quality product, especially for the price point. We have a very narrow back yard, and this fits perfectly with some left over space for the kids to run around. My husband put it together in one day and my kids have played on it everyday since. I was a bit nervous after I bought it because the tracking number didn't work so I thought my package was lost, but it was shipped and delivered within 5 days of purchasing. Didn't give it 5 stars because a handful of the screws were really soft and would get stripped before they were flush against the wood. Luckily it happened in areas that wouldn't get snagged on kids clothes or tripped over so all in all it worked out.

Overall I love this swing set. It's sturdy, well designed, and has a lot of nice features that makes this really enjoyable for my child, like the stove and kitchen sink. My only reason for knocking off one star is simply because, while I understand why they generalized parts for making them usable in a number of kits, it would be awesome if they could add a small mark on the wood where certain things need to go and not rely on end user (end builder?) measurements. But again, overall, fantastic kit, instructions were 99% accurate throughout, and now built this swing set is perfect for our yard.

Love love love this swing set! It's a great value and very sturdy. So cute too! Only complaint is that some of the wood siding was very rough and splintered (but this was mostly in areas the kids won't interact with much). Could use some sanding nonetheless. We decided to paint the whole thing and are so happy with how it came out! Our little man loves all the gadgets too