Dear Hossein N, We are sorry to hear about the connectivity issues you are experiencing with your Px7 S2e Headphones. If you haven’t already done so, we recommend checking for any available firmware updates through the Bowers & Wilkins Music app. If your firmware is up to date and you still face difficulties, please contact our support team at 800 370 3740 for assistance. We are here to help and aim to improve your overall experience. Sincerely, Bowers & Wilkins support.bowerswilkins.com/app/products/detail/p/6765

Dear Ayanna S, We are sorry to hear about the Mic issues you are experiencing with your Px7 S2 Headphones. If you haven’t already done so, we recommend checking for any available firmware updates through the Bowers & Wilkins Music app. If your firmware is up to date and you are still having difficulties, please contact our support team at 800 370 3740 for assistance. We are here to help and aim to improve your overall experience. Sincerely, Bowers & Wilkins support.bowerswilkins.com/app/products/detail/p/6765

Hello David, Thank you for your feedback. We appreciate your suggestion for more bass in the PX7 S2e headphones. I want to highlight that the PX7 S2e headphones have a Bass and Treble EQ feature available in the Bowers & Wilkins Music app. You can easily increase the bass using this app, or you might also consider using a third-party EQ as an alternative. If you need any additional information, please feel free to reach out to our product support team at 1-800 370 3740. Sincerely, Bowers & Wilkins