Thank you for sharing this information. We do apologize that you have had this experience. We understand how upsetting something like this can be. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Olay Team. Please give us a call at 1-800-285-5170. Our office hours are Monday - Friday 9 am to 6pm EST. Your reference number will be 21277067. When it comes to facial product the should not be used past the eyebrow. The skin around the eyes can be very delicate.

Thank you so much for reaching out to us regarding our Olay Regenerist Whip Face Moisturizer with SPF40. We're sorry to hear that you were disappointed with the product due to the fact that the scent was too strong for you. When we design our products, we do extensive research and consumer testing to create features we think you will like. We understand that preferences vary from person to person though and we appreciate you for sharing yours. Consumer feedback is always taken into account when we're making changes or designing future products so we'll be sure to share your comments with the rest of our Olay Team. If there's more that you would like to share, please reach out to us at (800) 285-5170 or message us through our Contact Us Page.