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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV

Most helpful positive review

2 customers found this helpful
5 out of 5 stars
5 out of 5 stars review
Verified Purchase

Fantastic deal.

Great TV, great picture, easy setup, fantastic price, and momma is happy. It doesn't get any better than that.
Jim
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review
Verified Purchase

DEFECTIVE ITEM

PRODUCT BROKEN
isaac shaw
2,261 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    2/21/2025

    TV

    The color and sound is what I was looking for. I really like the quick response time to turning on/off and changing channels/apps. I have some difficulty getting my local channels. I guess I'll have to buy an Antena.
    Whatever
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    3/20/2025

    Amazing tv!!

    [This review was collected as part of a promotion.] The tv is amazing! It has a great picture quality!! Have had no issues with this television, would definitely recommend to anyone. One of the best TVs I have ever owned.
    aleavilezz
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    2/21/2025

    Samsung has the best programming

    I bought this as my second Samsung TV. While we’ve had repairs on the first one, the “Samsung channels” are the deciding factor for me. There are maybe 100 channels of movies and special interest channels.
    Pops
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    2/20/2025

    Great Picture

    I am very pleased with the quality of the picture.. However, I am not very pleased with the quality of the sound. Live production sound is good. I do have trouble getting the correct volume with recorded productions. Can that be corrected?
    NONE
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    2/21/2025

    Great TV's b beautiful pictures and fantastic soun

    We love it we bought 2-75in, 1-65in, 2-50in, and 1-40in in the list 6 months we bought a new house and put in all new TV's and we love everyone of them
    Bigjohn
    Originally posted on
    Samsung US
  • 1 out of 5 stars
    1 out of 5 stars review
    3/5/2025

    samsung tv is not good-remote goofy

    this was my first samsung purchase (tv) never again. to hard setting up and very poor help from your company so disappointed . remote is horrible
    donna
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    donna, Thank you for purchasing the Samsung DU6900 TV and for bringing your concerns to our attention. Please know that Sa...
  • 2 out of 5 stars
    2 out of 5 stars review
    3/5/2025

    Somewhat Lacking

    I bought this a month ago and am somewhat disappointed. I wanted it for a computer monitor and it would not hold the cast and took 30 to 40 minutes to connect.
    B Bo
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    B Bo, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and w...
  • 3 out of 5 stars
    3 out of 5 stars review
    2/7/2025

    SET UP A PAIN

    Set up is VERY painful and took hours on the phone with two different people. I am sure the TV does more, but need a MANUAL to set up more. Like does it have WIFI so it can talk to a tablet or CD player.
    Gardenman
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    Gardenman, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learnin...
  • 3 out of 5 stars
    3 out of 5 stars review
    2/6/2025

    Better design needed!

    Pros: I love the big screen! Cons: sound quality poor! And I don’t like that the remote has no numbers for changing channels. In fact I don’t like the overall setup with the remote and the tv 😑
    MimiSan
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    MimiSan, Thank you for sharing your thoughts regarding the DU6900 TV’s sound quality. We recommend adjusting the Sound Setti...
  • 3 out of 5 stars
    3 out of 5 stars review
    2/5/2025

    Smart TV and phone. Especially my phone...

    I'm 56 and have been loyal to the Samsung brand since I was a teenager. Now, Not so sure??? Used to be 5 star. Customer service sucks To many commercials on samsung tv
    Rogue
    Originally posted on
    Samsung US
    Samsung Advisor
    Hi Rogue, I'm very sorry you are not satisfied with your purchase. Please know we are available via chat and phone. Just cal...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/5/2025

    Bought another Samsung

    Great picture, plus smart TV features! I bought a Samsung 29 years ago and when I wanted another television - I bought Samsung again. - best quality, best picture, best features and best price!
    Mariel
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    3/26/2025

    Great TV but Software is slow

    [This review was collected as part of a promotion.] Great Picture but Software lacks responsivness . Remote or TV lacks signal connection even after changing batteries .
    Abdiel
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    2/11/2025

    Great TV but connection problem

    We love our Samsung TVs. Our only problem with this one was that we couldn't get it to connect to the wifi so now it is plugged in via ethernet cable. I tried other devices and they had no problems connecting.
    Grapesnocone
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    2/5/2025

    Love the Great Features!

    I bought two Samsung Smart TVs, not at the same time, the one for the living room first, then one for the bedroom. They are the best purchases I made as far as TVs are concerned.
    rae2cue
    Originally posted on
    Samsung US
  • 4 out of 5 stars
    4 out of 5 stars review
    2/24/2025

    60 in TV

    Nice TV for price paid. However, remote control should be better. Seems cheap. Also volume is hard to control. Some shows require a very low volume while others require a very high volume setting to be heard. Overall satisfied with the product.
    Born2shop
    Originally posted on
    Samsung US
  • 3 out of 5 stars
    3 out of 5 stars review
    2/6/2025

    Volume

    We bought about 1 year ago , we love it but have issues with the volume. It gets loud at different time , maybe commercials . Not a little loud but extremely loud
    Deee
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    Deee, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following ...
  • 3 out of 5 stars
    3 out of 5 stars review
    3/7/2025

    Change the software

    I use eARC and headphones due to a hearing disability. But using eARC disables the internal speaker, so that no one else can hear. It should be a software option to mute the speaker or not.
    Eagleears
    Originally posted on
    Samsung US
    Samsung Brand Ambassador
    Eagleears, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be share...
  • 5 out of 5 stars
    5 out of 5 stars review
    2/5/2025

    Great TV

    Bought this TV 3 months ago to replace an older Samsung that was still working fine. Love the Samsung brand and very happy with this TV. All my family members have Samsung and I've recommended them to friends,.
    roeroe
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    2/20/2025

    Very easy set up and use

    We have 3 Samsung TV sets, a 75,50 and 43 in. Very satisfied with all 3. Can recommend virtually all Samsung Products, as we also have a Samsung oven and microwave. At the price point we are very happy with Samsung.
    Jack
    Originally posted on
    Samsung US
  • 5 out of 5 stars
    5 out of 5 stars review
    3/20/2025

    Amazing Display quality

    [This review was collected as part of a promotion.] The video quality is the best I have ever had however the sound is just mediocre for a tv that size.
    Enoobong23
    Originally posted on
    Samsung US