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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 31-40 of 2,195 reviews
Aug 11, 2025
Reviewer name: Gigi
3 out of 5 stars
3 out of 5 stars review

TV plug

Nice tv for the price only thing is sound is kinda low need a soundbar to help boost the soond, the power cord can easily slip out of the tv it should have been made to snap in place or something to hold it in place I have had to push the power cord back into the tv several time

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Gigi, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Aug 6, 2025
Reviewer name: Ebugogo
3 out of 5 stars
3 out of 5 stars review

Overly complicated remote control and interface

If I knew how difficult it would be to navigate the poorly designed interface with the wretched remote control that they give you, I would never have bought this tv. The picture quality is good though. I did not return the tv because I have been having health problems, otherwise I would. I think Samsung shot themselves in the foot with this third rate remote control, I just can't believe they did something this stupid.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Ebugogo, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Sep 5, 2025
Reviewer name: J160
3 out of 5 stars
3 out of 5 stars review

Great but what obout old Samsung TVs

Samsung makes a superior TV. We presently own five over two locations. Our last two purchases give us the ability to use Samsung TV, but the two Smart TV's bought several years back are not capable of receiving Samsung TV and we have had to use Roku instead. It would be great if Samsung would come up with a device to enable our older Smart TV's that are in compatible with Samsung TV to be able to watch Samsung TV on those older, but not so old smart TVs.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

J160, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Aug 6, 2025
Reviewer name: Luv2Shop
5 out of 5 stars
5 out of 5 stars review

Built-in Picture Perfect Carity

I won't buy any other brand, I love my Samsung television. 'Live TV' is wonderful. I have an enormous list of viewing options to choose from. It's better than cable TV! The 'smart' TV functions are amazing! They allow me to connect everything! Built-in picture perfect clarity; I didn't have to make any adjustments. The costs was very affordable and the quality is excellent. The sound quality could use some improvement, but aside from that, its a great value for the price.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Sep 9, 2025
Reviewer name: Kat1
5 out of 5 stars
5 out of 5 stars review

I will always buy a Samsung TV.

I love my Samsung TV. Features are great, it’s much better to download your apps through the Samsung TV versus loading it on Roku. With ROKU it bleeps in and out and it’s not a good display but with Samsung, I have no problems when I download my apps like Netflix and Prime.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Aug 22, 2025
Reviewer name: mike81326
5 out of 5 stars
5 out of 5 stars review

Quality Review

[This review was collected as part of a promotion.] I use my TV for streaming as well as playing games on my Playstation 5. The quality of the picture is perfect and can be adapted for gaming mode. The sound quality is nice. The only downfall I have is the remote size which has nothing to do with the quality of the TV itself. I became accustomed to the standard Samsung remote and was shocked to see a different design. Not bad but definitely more compact and more likely to misplace it.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Aug 1, 2025
Reviewer name: Loomis
5 out of 5 stars
5 out of 5 stars review

Superior TV

[This review was collected as part of a promotion.] Samsung flat out makes one of the best TV’s. Just love the picture and it is great for streaming, has a very user friendly user interface. Also like the connectivity with Samsungs sound bar systems.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Aug 20, 2025
Reviewer name: UnhappyCustomer
1 out of 5 stars
1 out of 5 stars review

Locks up multiple times a day.

[This review was collected as part of a promotion.] Integrations and apps do not work well with this tv. Sling constantly needs to be rebooted. Have had to delete most apps including system apprs to get a better function. Cache is just not managed right.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

unhappycustomer, If apps are not working correctly, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. There are two ways to cold boot your TV: 1) Using the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds. 2) Using the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in. For more help, please contact Samsung TV Support at 1-800-SAMSUNG, available 8 AM – 12 AM EST, seven days a week. For more contact options, click here: https://www.samsung.com/us/support/contact/ We look forward to hearing from you. ~Samsung Pro

Sep 20, 2025
Reviewer name: Crystal
5 out of 5 stars
5 out of 5 stars review

Samsung Crystal UHD

[This review was collected as part of a promotion.] The Samsung Crystal UHD series is designed to bring 4K clarity and smart TV features to the mainstream market without the premium price tag of Samsung’s QLED or OLED models. After spending some time with it, here’s what stands out. Picture Quality The Crystal UHD TVs deliver sharp 4K resolution that looks crisp and detailed, especially with native 4K content. Samsung’s Crystal Processor 4K also does a good job upscaling HD shows and movies, so even older content looks cleaner. Color performance is a highlight — PurColor and Dynamic Crystal Color tech help produce rich, vibrant tones that are a big step up from basic entry-level TVs. HDR support is present, and it makes bright scenes pop with better contrast. However, since this is still a standard LED panel without advanced dimming zones, dark scenes can look a little flat compared to premium TVs. Samsung’s Tizen OS continues to be one of the best smart TV platforms out there. It’s quick, responsive, and packed with apps like Netflix, Disney+, and YouTube right out of the box. Voice assistant integration (Alexa, Google Assistant, or Bixby) adds convenience for hands-free control The Samsung Crystal UHD TV is a great choice if you want a reliable, affordable 4K smart TV that still looks stylish and delivers strong everyday performance. It’s perfect for streaming, sports, and casual gaming, though cinephiles or competitive gamers may want to invest in higher-end QLED or OLED models.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Aug 5, 2025
Reviewer name: Joe m
4 out of 5 stars
4 out of 5 stars review

Great tv

Good tv the only issue I had is assembling the legs that was not exactly straight forward with instructions even but figured it out. Would buy more Samsung products just so expensive lol. But great tv all and all love it. Also if anyone is reading this the lets slide into place and click. Love that it gots Bluetooth

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960