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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
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4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 1,771-1,780 of 2,195 reviews
Dec 27, 2025
Reviewer name: Birdienurse04
5 out of 5 stars
5 out of 5 stars review

I love Samsung!

I love my Samsung TV. It is the third one that I have own. Samsung has the best quality for the money!

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 11, 2025
Reviewer name: Tdawg
3 out of 5 stars
3 out of 5 stars review

Hate it

I hate this tv. It is great for streaming but live tv is the worst. Any scene that is in the dark or a darker room is near impossible to see

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Nov 12, 2025
Reviewer name: Danielle
2 out of 5 stars
2 out of 5 stars review

Not what I thought

I just thought when it said Crystal I was expecting so much more especially from Samsung. I'm not impressed with it especially for the price I paid

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Danielle, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Oct 20, 2025
Reviewer name: maduzer
5 out of 5 stars
5 out of 5 stars review

the product that is made by your company is great.

[This review was collected as part of a promotion.] the clear of what the picture shows is that of great views.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 11, 2025
Reviewer name: Frank
1 out of 5 stars
1 out of 5 stars review

Constantly losing connection

I keep losing connection to the channel whether it's streaming or Samsung TV or cable or plain old air waves

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 21, 2025
Reviewer name: Anita
1 out of 5 stars
1 out of 5 stars review

Burning electric smell.

Unfortunately I must have a lemon. After 2 hour run time it starts to smell like burning electronics. Very disappointed.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Anita, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Nov 5, 2025
Reviewer name: Jugg
2 out of 5 stars
2 out of 5 stars review

It's okay.

I bought it for gaming. It has a game mode. I have a ps5. I cant use game mode. It ruins it. Makes it start clipping lines don't match.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Jugg, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Nov 6, 2025
Reviewer name: Ardelle
1 out of 5 stars
1 out of 5 stars review

Horrible

My TV sucks! My connection out here in the country Is horrible and my TV shuts down all the time for no reason!

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Ardelle, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Oct 14, 2025
Reviewer name: DarkMan76
4 out of 5 stars
4 out of 5 stars review

Great tv

Great tv..displays all my apps..automatically goes to game mode..lots of channels..fast connection..great picture resolution!

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 13, 2025
Reviewer name: SamB
3 out of 5 stars
3 out of 5 stars review

Samsung Remote Control Signal Distance

Picture quality excellent. Remote control only works from about 10 feet away for a 70-75 inch TV.. Tried new batteries. Very disappointing.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

SamB, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro