Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
Back to item details
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

Member photos

  • +559 images
Sort by |
Showing 1,691-1,700 of 2,195 reviews
Mar 20, 2025
Reviewer name: Pablouno
5 out of 5 stars
5 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] I like the TV still trying to figure some stuff out but overall it does what I need.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 5, 2025
Reviewer name: Frustrated
1 out of 5 stars
1 out of 5 stars review

Poor user interface

Terrible user interface; unable to quickly or easily add apps to the home screen. Have to search for them and access that way

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Frustrated, Thank you for sharing your experience. Please know that you can customize your Home screen by installing, removing or adding your favorite apps to the Home screen. Here's how: Select Apps on the Home screen, and then select App Settings at the bottom of the screen. Select an app to use the following options: 1. Add to Home: Move the app to your desired location on the Home screen. 2. Lock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. 3. Move: Move the app to another location (i.e. Your Home screen) 4. Reinstall: Reinstall the app. 5. View Details: View the app’s information and details. If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance. ~Samsung Pro

Feb 6, 2025
Reviewer name: Lynnie
1 out of 5 stars
1 out of 5 stars review

Tv sucks

I hate the remote very sensitive to sensitive plus confusing to set up wish I never it bought it but bought 2 at same time so regret it

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Lynnie, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Mar 6, 2025
Reviewer name: ppspends19
5 out of 5 stars
5 out of 5 stars review

Nice product

I brought this product a week ago. I still have a lot to learn, but I feel very comfortable trying to learn.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 20, 2025
Reviewer name: grams
4 out of 5 stars
4 out of 5 stars review

Fine TV, new at tech usage (remote)

This was a gift for me! The screen shows well, the size is good. It suits me fine. However, I am still learning about its features.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 20, 2025
Reviewer name: EffGee
5 out of 5 stars
5 out of 5 stars review

Nice picture for a good price

I bought an open box unit that failed after 2 days, but I swapped it for a brand new one and its been great. Nice picture for a good price.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 5, 2025
Reviewer name: Cleaner
3 out of 5 stars
3 out of 5 stars review

Navigating is complicated

I bought this tv 3 months ago. I like the Samsung movies that are available have a hard time finding what is currently available

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Cleaner, Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Mar 20, 2025
Reviewer name: Bigcmac
5 out of 5 stars
5 out of 5 stars review

This product was amazing

[This review was collected as part of a promotion.] Great tv, awesome picture and amazing sound coming a tv is crazy work

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 24, 2024
Reviewer name: CHIBUZO75
5 out of 5 stars
5 out of 5 stars review

Works perfectly

[This review was collected as part of a promotion.] I always enjoy Samsung products. I do have a Samsung phone as well

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 29, 2024
Reviewer name: Worldofpeace
5 out of 5 stars
5 out of 5 stars review

Productive Visuals

[This review was collected as part of a promotion.] My television is mostly used for business programs and entertainment purposes.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960