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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
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4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 1,351-1,360 of 2,195 reviews
Jan 13, 2026
Reviewer name: Dano
2 out of 5 stars
2 out of 5 stars review

Very slow response to already difficult remote.

The response time for the remote is extremely slow. It will constantly show popups telling me how to navigate while I am watching a channel. The remote is difficult to use and the slow response of the TV just aggravates trying to navigate.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 5, 2025
Reviewer name: Willburr
5 out of 5 stars
5 out of 5 stars review

A great TV.

[This review was collected as part of a promotion.] The picture is the clearest I've ever seen. I'm 76 and watched a lot of TV. My Samsung is a joy to watch, the colors, and the clarity is heads above the rest.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 31, 2025
Reviewer name: EveCat
5 out of 5 stars
5 out of 5 stars review

Great TV overall

[This review was collected as part of a promotion.] I like the picture quality, ease of use, sound quality and user experience navigating the menu. Great quality so far (1 year old). Overall great TV.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 23, 2025
Reviewer name: Dontbuy
1 out of 5 stars
1 out of 5 stars review

Worthless Buy

[This review was collected as part of a promotion.] This TV is not worth buying it has issues staying on and picking up the Internet and it a smart TV there are a lot me issues with TV

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Hello, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Oct 8, 2025
Reviewer name: Jamie
5 out of 5 stars
5 out of 5 stars review

Great TV

We have this TV in our bedroom and we love it better than our living room TV by a different brand. The resolution is great, I have no issues figuring out the remote.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 28, 2025
Reviewer name: Amy68sam
3 out of 5 stars
3 out of 5 stars review

Connect and picture

[This review was collected as part of a promotion.] This TV is the worst about staying connected to the internet and the picture continues to go out of focus when changing channels

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 10, 2025
Reviewer name: MISSE263
2 out of 5 stars
2 out of 5 stars review

Accessing features was weird and couldn't use many

[This review was collected as part of a promotion.] Not the biggest fan of this model, you couldn't add new apps but one cool thing i must mention was the sign language interpretation avatar, I applaud Samsung for that having that feature alone...

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Nov 5, 2025
Reviewer name: Maureen
3 out of 5 stars
3 out of 5 stars review

Great picture

I do not like that the television cannot be accessed by on/off buttons, channel buttons, etc.that are part of the physical television. Also not being able to buy another remote in case the original gets lost.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Maureen, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Nov 5, 2025
Reviewer name: Titus21
5 out of 5 stars
5 out of 5 stars review

Awesome tv

I would not buy any other namebrand TV than Samsung. They have the greatest picture easy connect to. Just overall the best TVs I've ever owned and now I have six of them

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Nov 21, 2025
Reviewer name: No volume tv
3 out of 5 stars
3 out of 5 stars review

Volume and remote don't work half of the time.

More than half of the time the volume doesn't work. I have to unplug tv which is hard because it's hanging on the wall. I won't buy another Samsung the last one before this was only a few years old and it just went back one day.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960