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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 1,331-1,340 of 2,195 reviews
Dec 5, 2025
Reviewer name: Veins
1 out of 5 stars
1 out of 5 stars review

Very poor overall

Display, resolution, refresh rate, and connectivity plus processor. To be quite honest, the entire TV just fell apart after 1 week of ownership. So much so, I had to return the TV

Review from Samsung US
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Jan 13, 2026
Reviewer name: Dano
2 out of 5 stars
2 out of 5 stars review

Very slow response to already difficult remote.

The response time for the remote is extremely slow. It will constantly show popups telling me how to navigate while I am watching a channel. The remote is difficult to use and the slow response of the TV just aggravates trying to navigate.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 13, 2025
Reviewer name: Mike
4 out of 5 stars
4 out of 5 stars review

Streaming directv app

Great TV for the bedroom would have give 5 stars but couldn't stream directv app on both my Samsung tv's but when traveling it worked ok, Samsung needs to check on this issue

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 14, 2025
Reviewer name: Bronsk
1 out of 5 stars
1 out of 5 stars review

fixing mistake on email entered

The remote and keyboard options are very poor.. We made a mistake typing in our email for an account and there is no way to fix it. We've googled, gone through the manual, and just can't get it corrected. Very frustrating..

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Bronsk, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: •  LiveChat •  Manuals, Software, & Warranty Info ~ Samsung Pro

Dec 28, 2025
Reviewer name: Amy68sam
3 out of 5 stars
3 out of 5 stars review

Connect and picture

[This review was collected as part of a promotion.] This TV is the worst about staying connected to the internet and the picture continues to go out of focus when changing channels

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 13, 2025
Reviewer name: James
2 out of 5 stars
2 out of 5 stars review

Not real happy with TV

Very difficult to navigate and no last channel button to revert to prior channel. Samsung TV is very weird to navigate and should be more user friendly.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

James, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro

Nov 20, 2025
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

Great tv all around

I had a 55 and a 65 inch Samsung tv. Unfortunately we lost everything in a fire in 11/11/25. I hope I will be able to get some in the future. Thanks Randy

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 17, 2025
Reviewer name: Majspaz
5 out of 5 stars
5 out of 5 stars review

Beautiful picture

All my samsung equipment is so easily connected love it.great picture simple to use gaming just need a controller. It's my new phone tablet PC all in 1

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Oct 14, 2025
Reviewer name: lisa
5 out of 5 stars
5 out of 5 stars review

great tv

I love my tv I have own diferents samsung tv for over 20 years they work great and I tell eeryone I know to buy the the people are helpful even when it past the waranty

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Dec 5, 2025
Reviewer name: Sherm_100
3 out of 5 stars
3 out of 5 stars review

Good when it works right

Not happy at all. Nothing but problems. I can be watching a show and the screen just turns into one color that is the whole screen no show nothing just color. Would not recommend

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960