Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

Member photos

  • +559 images
Sort by |
Showing 1,281-1,290 of 2,195 reviews
Mar 22, 2025
Reviewer name: Jar4doc
4 out of 5 stars
4 out of 5 stars review

Great picture, fair sound

[This review was collected as part of a promotion.] Great upgrade at a reasonable price but sound quality is still fair. Basic model should still have good sound.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 29, 2025
Reviewer name: Dyme2025
4 out of 5 stars
4 out of 5 stars review

Great quality for price

[This review was collected as part of a promotion.] It is a very nice television and on sale an even better purchase. Going 3 years strong no issues just wish it had better sound so you need a soundboard for movie night.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 20, 2025
Reviewer name: Randy
4 out of 5 stars
4 out of 5 stars review

Terrible sound and volume

Have had my tv a month has a beautiful picture but the sound is terrible. Considering a sound bar to solve the situation have tried all the sound setting available Randy//

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 5, 2025
Reviewer name: NA Samsung TV
2 out of 5 stars
2 out of 5 stars review

Tv networks

System is not user-friendly. Too many channels, and you don't truly get live t. V, you get, if it's a news channel, it's just news versus the network itself.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

NA Samsung TV, I’m sorry to hear about the issues you’ve experienced with Samsung’s DU6900 TV. Your feedback is important to us and will be shared with our product teams. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 21, 2025
Reviewer name: Bigjohn
5 out of 5 stars
5 out of 5 stars review

Great TV's b beautiful pictures and fantastic soun

We love it we bought 2-75in, 1-65in, 2-50in, and 1-40in in the list 6 months we bought a new house and put in all new TV's and we love everyone of them

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 20, 2025
Reviewer name: Kokopelli
5 out of 5 stars
5 out of 5 stars review

This product is bright, color clear and very sharp

[This review was collected as part of a promotion.] Our family has found new joy in tv entertainment. This is an amazing and affordable large screen led tv. Combined with a samsung sound bar.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 27, 2025
Reviewer name: SammyJ
5 out of 5 stars
5 out of 5 stars review

The television has great features

[This review was collected as part of a promotion.] It was easy to learn how to work everything. I think there’s more to know, but I keep learning as I use it. I love the picture is nice and clear. Thanks for such a great product..

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 5, 2025
Reviewer name: Frustrated
4 out of 5 stars
4 out of 5 stars review

Can’t Add Apps

I would have given a 5 stars rating, but Samsung makes it extremely difficult to figure out how to add an app onto the smart tv. At the time of this writing, I still have not figured it out!

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 20, 2025
Reviewer name: steroids14
5 out of 5 stars
5 out of 5 stars review

Amazing tv for the price!

[This review was collected as part of a promotion.] You cant beat the price on this name brand tv. That looks wonderful as many new ones on the market. Definitely worth the purchase.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 6, 2025
Reviewer name: Robb
3 out of 5 stars
3 out of 5 stars review

Review

I bought my tv a few months back and some times it goe zig zag not sure if it is the internet or tv but also sometimes I turn it on and no sound I have to turn in off and on a couple of times then the sound comes back on

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Robb, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. We'd love to help you troubleshoot these issues. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro