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Customer reviews for SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV for
SAMSUNG 65” Class DU6900D Series 4K UHD Smart TV
4.4 out of 5 stars
stars
2,261 ratings2,195 reviews
  1. 5 stars69% (1,554)
  2. 4 stars16% (363)
  3. 3 stars7% (153)
  4. 2 stars3% (78)
  5. 1 star5% (113)

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Showing 1,201-1,210 of 2,195 reviews
Feb 20, 2025
Reviewer name: ColleenSax
5 out of 5 stars
5 out of 5 stars review

We love our new Samsung.

We won this in a raffle and increased our viewing pleasure in size by 2.7 times--quite a shocking difference! We love being able to read all Jeopardy answers and watching our great niece play basketball as if we were on the bleachers.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 6, 2025
Reviewer name: Deee
3 out of 5 stars
3 out of 5 stars review

Volume

We bought about 1 year ago , we love it but have issues with the volume. It gets loud at different time , maybe commercials . Not a little loud but extremely loud

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Deee, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Pro

Mar 20, 2025
Reviewer name: wargar
5 out of 5 stars
5 out of 5 stars review

Great TV overall

[This review was collected as part of a promotion.] I love everything about this TV, first 65" and the picture is so clear and vivid it`s like watching live TV on every program, got rid of the satellite fee`s and have been steaming since I got it.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 20, 2025
Reviewer name: 2000plussamsungtv
5 out of 5 stars
5 out of 5 stars review

This is the best TV ever I love my Samsung TV.

[This review was collected as part of a promotion.] I really love my Samsung TV it has Samsung plus I can't stop watching it all the features the color I'm in love with this TV

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 5, 2025
Reviewer name: Loungertv
5 out of 5 stars
5 out of 5 stars review

Nice TV

I have had this TV about a month now. I think the picture is super clear, and the sound is excellent even without a sound bar. I would highly recommend it.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 25, 2025
Reviewer name: Couch potato
3 out of 5 stars
3 out of 5 stars review

Needs better remote

Nice TV but could use a better remote No pause button which could be used for streaming services Buttons are small and multi functional which are easy to get the opposite of what you wanted to do

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
reply from Samsung Brand Ambassador

Couch potato, Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Pro

Feb 5, 2025
Reviewer name: rae2cue
5 out of 5 stars
5 out of 5 stars review

Love the Great Features!

I bought two Samsung Smart TVs, not at the same time, the one for the living room first, then one for the bedroom. They are the best purchases I made as far as TVs are concerned.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Mar 20, 2025
Reviewer name: Lovedy
5 out of 5 stars
5 out of 5 stars review

Excelente tv

[This review was collected as part of a promotion.] Es muy cómodo ver tu tv en este tipo de tv audio agradable, imagen calidad me siento muy satisfecho por esta compra

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 21, 2025
Reviewer name: Bigjohn
5 out of 5 stars
5 out of 5 stars review

Great TV's b beautiful pictures and fantastic soun

We love it we bought 2-75in, 1-65in, 2-50in, and 1-40in in the list 6 months we bought a new house and put in all new TV's and we love everyone of them

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960
Feb 5, 2025
Reviewer name: Joeylou
4 out of 5 stars
4 out of 5 stars review

Great TV not great for elderly

Television is great, but I bought for my elderly mother, and it is not user friendly for the elderly, too many options when she turns it on gets confusing and difficult for her to get back to her direct tv.

Review from Samsung US
Helpful?3ZT00GJD0QQ915202201960