We're sorry to hear you weren't satisfied with the diapers. We have many quality check points during manufacturing to make sure every pack is as perfect as the one before. We’d love the opportunity to learn more about your experience and help you further. We hope you will call us at 1-800-632-7435.

We're sorry to hear about the odor. We check our diapers many times to make sure they have a soft baby powder, odor masking scent. A different smell may be detected in the event that the diapers absorb odors during shipping or warehousing. Also, the smell created during the bonding process in the factory may be detected in rare cases if the box is very new. We'd love the opportunity to help you with this. When you have a moment, we hope you will call us at 1-800-632-7435.

We're sorry to hear about the leaks and that the diapers are falling apart. This may happen if the child has outgrown the absorbency or if the diapers is oversaturated. We recommend moving up a size. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.

We're sorry to hear the diapers seemed small and less absorbent. We measure thousands of babies in hopes of providing a fit for as many children as possible. We'd recommend trying the next size. We’d like to learn more about your experience and help you further. Please reach out to us when you can by calling 1-800-632-7435.