This doesn't sound like the quality you should expect from Bounty, Tom. We assure you that we have a variety of tests to make sure you can tear each sheet with ease. We'd like to get you using the quicker picker upper, so when you have a chance, please get in touch with us at 1-800- 926-8689.

We're sorry for any disappointments with our new Select-A-Size Bounty Sheets! Our consumers mean a lot to us, and it saddens us to know your towels aren't measuring up to what you remember. While we have made updates to our Select-A-Size packages, the Bounty quality you love and trust is still the same. We're sad to know some reached you that wasn't to your liking, and we'd love an opportunity to report the package you bought to our Product Quality Team. When you have a chance, give us a call at 1-800-926-8689, M-F, 9 am-6 pm EST, and we'll be happy to help!