This coffee maker has a life span of about 8 months even with regular cleaning and descaling it just stops working. Unfortunately the parts they must use to construct this are sub par at best. When it works it is great but life span is disappointing at best this is my second one. Good thing they stand behind the product to send a new one

Live the coffee maker. Quickly makes really great ,hot coffee. It did take a call to the help line to get the single side going. I bought my mom one and had the same issue. I could not remember all the steps, so I called help line again. This time the person wasn't really sure how to solve the problem. But she was very nice and said she would send out a new machine. Very nice customer service on both calls. There were several key thing that had to be done to get the single side going that are not included in the instruction booklets. Once you get it going, it's a great coffee! Very satisfied.

Love this coffeemaker! My husband is snooty about his coffee, and this Cuisinart machine makes a perfect cup for him. Meanwhile I’m just happy to have caffeine, and I can grab a quick single cup with a pod. Had it almost a month and no issues. Looks good too!

[This review was collected as part of a promotion.] Had an older model and went with a new one to accent our remodel kitchen. Love the new look and the new mug features. Plus the pod & craft are the same so we have extras 😊. Thanks for the continued delicious cups of coffee.

I bought my coffee maker at Sam's Club and I I have been trying to register the Cuisinart coffee maker for two days when I do it gives me different model number options, but none of them are acceptable to the registration process so I assume I do not have a warranty with it other than that, it seems to be a nice coffee make. Does Sam's Club have a different model %23

Got the SS-16 coffeemaker 2 weeks ago. You lift the lid & condensation drips to the back & not into the reservoir. When brewing water spreads coffee grounds all over. I have to clean the inside after every brew. Should be 195-205 this brews at 180 degrees. Would not recommend.

[This review was collected as part of a promotion.] I had. to start watching Keurig when using the pods as it was dispensing more water than the cup could hold. I decided to look at another brand. I chose the Cuisinart 2 in 1. Works great. I really like the lid on the pot as it does not leak when pouring like the Keurig would do at times.

Love this Cuisinart. One issue- before the one cup side will work you need to go in and press a reset button. Not a big deal at all, however, no where in the manual does it say this! I returned my original purchase thinking it was broken. After the 2nd didn't work either I Googled it! Found a video to tell me about the reset button. Easy fix. A return could have been avoided if this was mentioned. Cuisinart is loosing a bunch load on returns!

This is my second 2-IN-1 Coffeemaker from Cuisinart. The first served for several years and finally just gave out. I love the convenience of being able to choose between a pot and a pod, and the 12-oz option is a plus. My only comments are these: (1) The "pod" side of the machine feels flimsy when operated. Hope it lasts, but every time I push the lid down I almost expect it to break. (2) I wish there were a better way to fill the water receptacle for the carafe. Water tends to stray unless you are SUPER slow and careful while filling. Still, it's a great machine that has way more positives than negatives. I would recommend it.

This is a nice coffee pot. We had the same one for three years in a different color that I liked better but I couldn't get that this time. Also the Keurig was on the right and this one is on the left. I like it better on the right. This coffee pot is noisier then our last one. It makes good coffee. Its hot andstays hot. The coffee pot for some reason drips whenyou are pouring from a full pot. Overall it like it but I loved my last one. I was disappointed when it stopped working.