I have owned other Cuisinart coffee makers in the past and had pretty good luck with them. My last coffee maker was a Keurig that had the carafe and pod together. So when mine finally quit working I decided to try this one because it does both. The K cups work great in this one, which is really important, and both sides make excellent coffee. I’m pleased with it so far and enjoy making coffee everyday and have not been let down. I own other Cuisinart products so I know the quality of this brand and decided to go back to it…glad I did!! Looking forward to years of great service and reliability.

Great coffee maker to replace the previous model in the same style. The old model had been reliable for 8 yrs and was still working. Although there's not a significant difference in size the new brewer looks more compact & has a nicer overall esthetic. Makes great coffee. The old model was donated.

It not only makes a good pot of coffee, but also is very convenient when you need only one cup of java - single cup from coffee pods. This replaced my old Cusinart with a metal thermal carafe. I use my old thermal carafe on my new Cusinart, and it fits!

Received this as a gift to replace my Cuisinart coffee maker and a Keurig. I was skeptical at first, but I love it. It has a lot of nice features and makes great coffee. It has permanently replaced the other two which has freed up valuable counter space. My only comment is that the water tank for the pods is small compared to the Keurig. I understand this due to the space considerations, but it does require noticeably more frequent refills.

This machine is my most favorite by a long shot! I bought a competitor machine prior to this one and it leaked all over the place and clogged up within two weeks. This is VERY well made and satisfies whatever you are craving - a lot or just one cup. I am thrilled with this purchase and will buy one for every family member at birthday time. I LOVE IT!!

Not only is this coffee pot a beautiful kitchen appliance but the taste of the coffee is great. I am impressed with a company who stands behind their product. The first one I bought had a flaw of some kind in the pod side. It was replaced with a new appliance and so far everything is working great.

I bought the SS-16 to replace a 5 year old SS-15 model. This unit has improved upon some of the negative features of the older model. Here are the improvements: 1. Older model would splash all over counter when brewing single serve unless you used a tall travel mug. This model has a flip shelf so that you can use shorter mugs without making a mess or having to hold the cup close to the dispenser while brewing. 2. This model has the single serve and regular brew sides reversed. This allows you to pour water into the regular brew side much easier since the larger reservoir opening is on the right side of the machine. On the older model, the larger opening was just to the left of the single serve side(middle of the machine) making it difficult to pour the water in the reservoir. 3. The needle which punctures the k-cup is cone shaped on the newer model with the water opening toward the back of the needle. On the older model, the needle was a small metal cylinder with a hole in the center. The older model would sometimes split the k-cup and cause the grinds to back up in the unit and make a mess. Hopefully, the design of the newer model has fixed that problem. To date, I have not had a k-cup explosion. This remains to be seen. 4. The warmer plate on the old machine started to rust. I believe this was due to the fact that the carafe would get water between the glass and the top plastic band and this water would slowly drip down the side of the carafe and puddle on the warmer plate. Because the warmer plate was constantly wet, I believe this caused the plate to rust. On the SS-16, I don’t have any water getting between the glass carafe and the top plastic band and dripping down the side. I also don’t plan on washing the carafe in the dishwasher as I don’t know if this could be what caused the older one to leak. I’ve used this pot for over a month. Overall, I like the fact that I can brew a regular pot of coffee or make a single cup using one machine. I like the fact that I am not forced to make a specific number of cups of coffee on the regular brew side. Many combo machines retain water in an internal reservoir and force the user to make a specified number of cups. This machine does not retain any water after brewing. On the regular serve side, you brew as much coffee as there is water in the reservoir. On the single serve side, the water reservoir is removable, so it can be emptied when not in use. Most Keurig machines retain water in an internal reservoir which seems like it can be a breeding ground for mold due to the stagnant water in the machine. I like that this machine does not do that. I make a full pot of coffee almost every day, and if not, I’ll have a few k-cups instead. I hope I can get 5 years of daily usage out of this machine.

When making a pot of coffee, having difficulty not having it overrun with grounds. cannot make 12 cups because when you put the correct amount of coffee in it, it overflows with grounds many times over. not please with this coffeemaker at all. also in the pod section, have had several k-cups burst causing grounds to spill over and make a mess.

We love our new 2 in 1 coffeemaker! It replaced an 14 year old Cuisinart coffeemaker. We all love the over ice feature especially living in AZ during the summer! And being able to make a single cup of coffee is amazing. Also love I can adjust the carafe temp when brewing a pot of coffee!

I like this coffee machine because of the dual capabilities. But i had to return the first one purchased because it was defective and wouldn't keep the coffee hot after the brewing process. Returned and got a refund and so far the 2nd coffee machine is working properly.