I purchased two of these coffee makers within two weeks. I was so excited because it had everything I wanted. On the third use, the hot plate began smoking very badly. It filled my kitchen. I reported it and returned it. After ordering a second one, the single pod button wouldn’t even turn on. I was extremely disappointed because all Cuisinart products I have are great.

Purchased this coffee maker for the features, the ability to single serve or use the carafe because we have purchased two other coffee makers from Cuisinart in the past with excellent results. Unfortunately, this model did not work right out of the box, issues with the controls & buttons, they did not work properly even when following the instructions in the manual. The single serve side would not work at all. Promptly returned it after reading about others having same issue. Where is the Quality Control, obviously Cuisinart has a problem with this model.

This SS-16Coffee Center is a replacement for an older Coffee Center that we used for several years; an SS-15. There are several improvements in the SS-16. The controls are more intuitive and easier to use. The single serve side has a larger water reservoir and it has a coffee cup flip open stand when making coffee. The flip open stand can closed to be used for tall tumblers. The orientation of the single serve component has been switched to the left side of the machine. This makes the Coffee Center easier to fill and access to the carafe for right-handed users. Good upgrade to the older model.

[This review was collected as part of a promotion.] I bought the 2-in-1 coffee maker 2 weeks ago. It is high quality and sturdy. I like that the lid to the carafe snaps on and is not hinged. It makes a fantastic cup of coffee. I’m not thrilled that I have to change filters every 60 cups.

We have always loved Cuisinart appliances. This is no exception. When our Keurig died we started looking for an option that would do both the k-cups and pot. This is the nicest one on the market. Easy to understand and straightforward. We love it!

Too many pieces, too complex to operate. They have developed this coffee maker to be too complex to operate with too many pieces. For instance, our previous single serve did not require a piece to insert the pod into in order to get a cup of coffee. This one requires one which is more work and more cleaning.

Absolutely LOVE this coffee maker! I use it equally both ways. Sometimes I set the pot so it’s ready when I get up for work, and other times I choose the re-usable pod and ground coffee for one mug on-the-go. Also, I am a die hard brewed coffee fan—never loved an k-cup—however the pod brews consistently great coffee! It’s hot and wonderful either way! I’m a return Cuisinart customer after trying another brand in between and I am so glad I came back! Completely satisfied!

I always buy Cuisinart for the quality and customer service. The 2:1 coffee maker boils over coffee if the filter is not in just right. The single pod coffee part spits water in it so hard sometimes coffee grinds get in the cup. The buttons have to be pushed in the correct order or they dont work. But the coffee is good and I like the adjustable carafe heat and different pod options.

This is the perfect solution for anyone that fancies they need both a drip coffee maker and a K-Cup compatibile machine. This does both, and does both well. The single serve coffee make can take any k-cup and comes with its own single-serve adapter. The sprinkler in the drip coffee maker is large, ensuring a good distribution or water over the cone style coffee holder. Easy to clean. Makes great coffee.

The pod feature did not work when we opened the box for the first time. After consulting customer service, the agent gave us a solution that worked. I would not have been able to solve this problem without her help. There is a tiny reset button that was jammed. After resolving that, the coffee maker has been very good. Although the reservoir in the back is handy for the one cup feature, it needs to be refilled often. Also, I would prefer to dump in the amount I need for the cup I’m using rather than be limited to 4,6,8, or 12 oz. cup. This often does not fill my mug.