We’re very sorry to hear about the leaking K-cup water tank and understand how frustrating this must be. This unit is covered under Cuisinart’s 3-year limited warranty, and our Consumer Service team can help troubleshoot the issue or guide you on repair or replacement options. Please contact them at 1-800-726-0190 for support.

We’re sorry to hear your coffee maker stopped working after only a few uses, as our products are designed for reliable daily performance. Please ensure the brew basket and water reservoir are properly seated, the machine is on a level surface, and the unit is securely plugged in, as these factors can sometimes affect operation. Since the issue persisted, we’d like the opportunity to help resolve it. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference ticket #8900524296 so we can assist you further.