Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

Customer reviews for Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced for

Cuisinart 2-in-1 Coffeemaker, 12 Cup Capacity, Single Serve, Hot or Iced

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4.2 out of 5 stars

stars2,282 ratings2,021 reviews

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Feb 21, 2023

Woody 1

4 out of 5 stars review

Works great

[This review was collected as part of a promotion.] I recieved this product a couple of months ago and have been using it every since. Works great for my travel mugs and my wife like the cold brew. So it works out great. I would diffently recommend this product to anyone. It works great

Review from cuisinart.com

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Sep 29, 2025

Jami S

1 out of 5 stars review

Terrible

TERRIBLE….company has replaced several times,STILL TERRIBLE…LEAKS

Review from cuisinart.com

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reply from Cuisinart

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

May 21, 2025

2 out of 5 stars review

Stopped working

I bought mine in Jan of 2025 and now in May 2025 it has stopped working. Doesn't even power on.

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reply from Product Expert

Hello,We are so sorry to hear about the trouble you’ve had with your coffeemaker model numberSS-16. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900293272. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Apr 8, 2025

peter

1 out of 5 stars review

It looks plastic, feels plastic. Looks really cheap and feels really cheap. Adding water to the pod reservoir is awkward.

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reply from Product Expert

Hello- We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900255581. If you email us, please use the subject line ‘Cuisinart Review’.Cuisinart Consumer Care Team

Jan 13, 2024

Sagh2

5 out of 5 stars review

Cuisinart

[This review was collected as part of a promotion.] Great coffee maker, easy to use and clean. The taste of coffee comes delicious and if want to drink all the time. The product is good quality, I will suggest to buy for yourself, as well as, gift.

Review from Home Tester Club

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Jan 12, 2024

Laudy9

5 out of 5 stars review

This is every coffee lovers dream!

[This review was collected as part of a promotion.] I am absolutely in love with this coffee center from Cusineart! You can make a pot of coffee (on those rough mornings) or single serve pods. It even comes with a reusable kcup!

Review from Home Tester Club

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May 16, 2025

BSueCurl

1 out of 5 stars review

Grind overflow

Have tried to get this to work properly and thought at 1st user error but my machine is constantly overflowing the coffee grinds! So very frustrating. Hoping someone can help out with this issue as this wasn’t a cheap coffee maker!

Review from cuisinart.com

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reply from cuisinart

Hello- We are so sorry to hear about the trouble you’ve had with your coffee maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900319819. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Jan 12, 2024

Tara8

5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] I love this 2-in-1 coffee machine. For the most part, I use pods for coffee but I also love that I can also use drip if I want. It was super simple to use! Definitely recommend!

Review from Home Tester Club

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Jun 14, 2025

Frank-Coffee

2 out of 5 stars review

Works fine but has an issue with Pods

Every time I use Pods coffee grinds wind up all over the unit. It works but is time consuming cleaning every time. Pot works fine. Great idea to have both units in one.

Review from cuisinart.com

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reply from Cuisinart

Hello- Thank you for taking the time to share your review with us about your Cuisinart item. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.

May 11, 2025

Gina1122

1 out of 5 stars review

Terrible product

I have bought two of these coffee makers. The first one leaked all over the place. The second one started smoking and heated up the burner and the coffee pot wasn't even on. Had not been used for hours. If I could leave a negative star I would.

Review from cuisinart.com

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reply from Cuisinart

Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900317645 . If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team