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Customer reviews for Maxi Cosi Zelia Luxe 5-in-1 Modular Travel System, Choose Color for
Maxi Cosi Zelia Luxe 5-in-1 Modular Travel System, Choose Color
3.3 out of 5 stars
stars150 ratings142 reviews
  1. 5 stars43% (65)
  2. 4 stars12% (18)
  3. 3 stars7% (10)
  4. 2 stars9% (14)
  5. 1 star29% (43)

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Showing 11-20 of 142 reviews
Dec 5, 2025
nick
1 out of 5 stars review

Slope of Bassinet is bad

I purchased the Maxi-Cosi stroller because of the brand's reputation for safety and comfort, but I was very disappointed with the bassinet design. The slope of the bassinet is extremely steep for a newborn. This is not just a comfort issue—it can pose real safety risks. Newborns need to lie flat to support proper spinal development and maintain an open airway. An aggressive incline can cause the baby's head to tilt forward, increasing the risk of breathing difficulties and even positional asphyxia. For parents who expect a safe environment, this design is concerning. I would not recommend this stroller for newborns. Parents should be aware of this issue before purchasing

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
reply from Consumer Care Team

Thank you so much for taking the time to share your feedback. We’re truly sorry to hear that the bassinet design did not meet your expectations, especially when it comes to newborn comfort and safety. Your concerns about the incline are completely understandable. Newborns do require a flat, supportive surface, and we take any feedback related to safety very seriously. We’re currently reviewing your comments with our product team to ensure the design meets the needs of even the youngest riders. We’d appreciate the opportunity to learn more about your experience and see how we can help. If you’re open to it, please reach out to our Product Tech Team at 1-812-314-6555, and we’ll be happy to assist you directly.

Nov 14, 2025
Momwithastuckcarseat
1 out of 5 stars review

Awful

I beg of you not to buy this car seat. I have adhered to every guideline, installed the base with all green indicators and yet this car seat gets stuck in the base CONSTANTLY. It is beyond frustrating and results in my husband and I needing to take our daughter out of the car seat to either baby wear her because we've given up or to shake the base violently until it finally unlatches.

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
reply from Consumer Care Team

Thank you for sharing this — we’re truly sorry for the frustration and stress this has caused. A car seat should never be that difficult to use, and we completely understand how upsetting it must be to struggle with the seat releasing from the base, especially when you’re trying to keep your little one safe and comfortable. This isn’t the experience we want for any family, and we want to look into this immediately. If you’re willing, please reach out to our Consumer Care Team at 1-800-544-1108, with your model details so our team can assess the issue and provide a prompt solution or replacement.

Oct 1, 2025
Anonymous
1 out of 5 stars review

Horrible product

I bought this zelia set 1 year ago my son is barely 21 pounds and the car seat is falling apart. The canopy falls off the foam is coming apart. For the price of this I would have rather bought a less expensive set that probably would have lasted me longer .

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
reply from Consumer Care Team

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the Zelia set. This is certainly not the quality we strive to provide, and we completely understand your frustration—especially when it involves your child’s safety and comfort. We’d appreciate the opportunity to look into this further and make things right. Could you please reach out to our Consumer Care Team at 1-800-544-1108. We want to help resolve this for you as quickly as possible

Oct 23, 2023
Lori Laskaris
5 out of 5 stars review

Verified Purchase

Baby shower present for our new grandson.

We did buy this as a present for our new grandson who should be arriving the beginning of December 2023.

Helpful?1B4YHH8KWSF815056160627
Apr 28, 2026
Mo121921
5 out of 5 stars review

Amazing travel system

I bought this for my son and I absolutely love it. Not only me but my husband are so happy we got the travel system.

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
Nov 1, 2024
Kallie
5 out of 5 stars review

Verified Purchase

The color does show a little more blue online and in pictures than it actually is but other than that it’s perfect

Review from walmart.com
Helpful?1B4YHH8KWSF815056160627
Aug 30, 2024
Darla
5 out of 5 stars review

Verified Purchase

lovely stroller

[This review was collected as part of a promotion.] easy to put together, high end feel and material

Review from walmart.com
Helpful?1B4YHH8KWSF815056160627
Jul 8, 2025
Cormor
2 out of 5 stars review

Not worth the price, poor quality

Bought this not long ago and it does not hold up well. We use it lightly, indoors, and on flat even sidewalks. The fabric tears and comes off very easily. We have many friends with different strollers at similar price points and none of them have had such issues.

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
reply from Consumer Care

Thanks for your review! We would like to express our sincerest apologies for the torn fabric. Your investment is not taken lightly, and we would love an opportunity to make it right. Please contact our Consumer Care Department at 800-544-1108 and we'll address this issue accordingly.

Aug 11, 2025
Allie66
5 out of 5 stars review

Stylist and Smooth!

I had this on my registry and it was purchased for me by my mother in law, with much arguing prior as to why I didn't opt for a more recognized(by her) name. I liked the way it looked and knowing that I would be traveling to a bunch of appointments by myself, I liked the way it was easy to use solo. Now that I have it, have used it in many ways, I'm so happy this is the one I chose. It's a smooth ride for my little, allowing him to nap while the fat wheels handle all the bumps the city throws at it. The car seat and bassinet are cushioned so nicely that I never worry if he's comfortable. It's stylist and sleek so I finally feel like a "cool mom" but most importantly, it's safe and knowing it'll grow with my son gives me unbelievable peace of mind.

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627
Aug 22, 2025
Steph0825
1 out of 5 stars review

Terrible quality

Terrible quality. The car seat says it’s machine washable but after I washed it and put it back together it always came undone, including the shade. And then within 6 months the button behind it started giving problems and would be hard to detach from the base until it fully broke at 11 months. The foam also cracked on the inside. I am so sad cause I truly loved this travel system and wanted to use for our next baby.

Review from doreljuvenile-maxicosi
Helpful?1B4YHH8KWSF815056160627