Customer reviews for E65 Rechargeable Mosquito Repeller + Fast Charging Dock

Jul 18, 2025

Outdoor

3 out of 5 stars review

Turned over to get serial number and liquid leaked

I haven’t even used yet and I turned it over and liquid leaked out. Waste! And cartridges are too expensive. I thought I could put in “picnic basket to go”. If it leaks I’m returning

Review from thermacell.com

Helpful?

reply from Consumer Services

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Sep 6, 2025

Pedro

5 out of 5 stars review

Best mosquito repellant device ever!

I have tried several different devices and chemicals in the past to help with mosquito control and without a doubt this is the very best I have ever used. Ordered a second one as well as we have a rather large backyard deck.

Review from thermacell.com

Helpful?

Aug 7, 2025

anonymous

1 out of 5 stars review

doesn't work outdoors at all. i wish i can take a photo of how many mosquitoes are around it. its that close to me with at least 7 mosquito bites and they are flying around it. will definitely return.

Helpful?

Aug 16, 2025

ismarayv1_7025

5 out of 5 stars review

Good

[This review was collected as part of a promotion.] It is effective but like the rest of this type of product you are huck to buying the replacement. Portable due is chargeable. No noise at all. Good

Review from influenster.com

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Jul 21, 2025

Adam V

1 out of 5 stars review

Never got a chance to use it.

Bought this to use on our deck. Unboxed it and set it on the charging base. After about an hour the room smelled like burning plastic, sides were hot, and the charging base and the port do not work. Be careful when using this.

Review from thermacell.com

Helpful?

reply from Consumer Services

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Jul 19, 2025

Ninja

2 out of 5 stars review

Beware! Can't handle rain

Absolutely astonished that you guys manufacture an outdoor product that cannot withstand rain. How Pathetic and totally unacceptable. I'd like a replacement

Review from thermacell.com

Helpful?

reply from Consumer Services

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you. For best practice, it is recommended to bring indoors after using the product to protect the longevity of the product. Please give us a ring and we can help.

Apr 4, 2026

Jeffrey P

5 out of 5 stars review

Life saver

Better value than the toxic chemicals that affect fireflys and bees

Review from thermacell.com

Helpful?

reply from Amanda

Thank you for the 5 stars! We love to hear all of the reasons why our fans love our products.

Apr 19, 2026

Adam S

5 out of 5 stars review

New

Everything seems to work as it should but haven’t had time to test it much yet!

Review from thermacell.com

Helpful?

reply from Amanda

We are so excited for you to put our products to the test!

Apr 6, 2026

Stefan A

4 out of 5 stars review

Works well but refills are EXPENSIVE

I wish I would have done research on how much refills would cost. So far seems to work well.

Review from thermacell.com

Helpful?

reply from Amanda

Thank you for the feedback! We're glad that you enjoy how well they work. To save 10% on our website, please feel free to use the promo code Welcome26!

Apr 18, 2026

Kellyanne W

4 out of 5 stars review

Long time customer

Just bought it but have loved their products for a long time

Review from thermacell.com

Helpful?

reply from Amanda

Thanks for the great feedback! We love when our claims stand behind the product!

Member photos

Turned over to get serial number and liquid leaked

Best mosquito repellant device ever!

Good

Never got a chance to use it.

Beware! Can't handle rain

Life saver

New

Works well but refills are EXPENSIVE

Long time customer