I have been dealing with the same situation for a year now. At first it was with the small 8-oz bottles and I would open one and it would smell a mold or mildew type smell like old laundry you forgot to take out of the washing machine. Now, it's with the 16.9 oz bottles. I went through two six packs and every bottle I cracked open smelled just like that A nauseating gag smell. I'm not about to drink those. As I would come across one I pour it out toss the bottle. I saved a few of the bottles and I'm going to be calling yet again. My problem with Dr pepper and their customer service is that the only thing they can do is send you out a coupon for a free 12-pack can Dr pepper of your choosing. I don't drink cans and they assured me that there would be no problem for Walmart to do a exchange instead of getting the cans just go get the 16.9 oz bottles which cost a dollar and a half less and Walmart called every member of management and nobody would accept it for anything other than a 12-pack of cans I don't drink anything out of a can. So, I left with my four 12-pack of cans and just took them to the food bank. I wasn't going to be able to use them so I gave them to somebody that could. Hopefully somebody got to enjoy them because I'm still out of like $16 and I'm on disability and $16 is a lot of money. So, I'm going to be calling back today after going through four six packs and finding multiple disgusting smelling gag me sodas and I don't even know why because all I'm going to do is get some coupon that I won't be able to use. I'll just be donating everything to somebody else. At this point if they cannot refund me the money not counting the other two times that I've called for the same problem but this time if I do not get a resolution that is acceptable I'm going to start saving every bottle and I won't be pouring them out because there has to be something that is in this that is toxic that it should not be consumed. I have never had to sniff to see if I could drink a soda that I've been drinking since I was a child except back then it was just regular Dr pepper. At this point, they're not good for me anyway so I'm probably going to switch over to tea and clear sodas such as diet 7 up because I'm tired of throwing away my hard-earned money. I don't call every single time I get a couple better mild dude but today when I sat and poured one after another after another down the drain was the last straw. They need to come up with less excuses and somebody that has a way to test the bottles when they come up like that for them can see if there's some type of chemical reaction going on in the bottle because this could be something like I said toxic. Number one I'm allergic to mold I wasn't about to take a sip out of that number one the smell made me almost vomit. I've smelt mildew towels that didn't smell this bad. I've gotten every excuse as in well sometimes when they're on the trucks maybe they get under pressure and a little bit of condensation gets into the cap and yeah okay if it does that's still not my problem it's mildew it's mold it's something and it's something that if it makes you want to throw up is not fit for human consumption. It went down the garbage disposal. I didn't even want the bottles in my apartment The trash was about to run so I took and tossed them out. I had to scour my hands because my hands smelled like it where I would crack it open. It's so disappointing to give up something you love so much but at this point I'm losing money and now I'm going to have to go to the grocery store to get something else to drink.#angryinalabama
Customer reviews for Diet Dr Pepper, 12 fl. oz. cans, 24 pk. for
