Our products go through thorough quality checks to ensure they always arrive ready to release freshness, Ann, and we’re sorry to hear that wasn’t the case with your recent purchase. We’d like to learn more so we can share your experience with our Quality Assurance Team and help make this right for you, please give us a call at (800) 308-3279.

We’re sorry to hear you were not a fan of our Ocean scent, Eric. We know scent can be a preference that varies from person to person, but we want you to love every scent in the variety pack. We’d be happy to look in to this and find a scent that’s right for you. Give us a call at (800) 308-3279 and we’ll be happy to help.

While we can't be sure, we believe you were sharing your Febreze AIR 4 pack had cans which were half full. It may be helpful to know the space that looks empty really isn't, it's holding the invisible propellant, nitrogen gas. Your cans will spray as long as nitrogen is in the can. If there's more we can do to help, know we're by our phones every Monday through Friday, from 9 AM to 6 PM, EST. Just dial 1 (800) 308-3279 and let us know what you need.